Perinatal Unit Operations Coordinator

Beth Israel Lahey Health; United States; On-site; USD 28,000 - 38,000; Full time

Job summary

Beth Israel Deaconess Medical Center (BIDMC) in Boston's Antepartum/Postpartum Unit seeks a Unit Coordinator to support daily operations in a fast-paced inpatient environment. You will collaborate with nursing staff to manage admissions, discharges, and transfers, while ensuring smooth patient flow and accurate information.

You’ll act as a communication liaison among patients, families, visitors, and the interdisciplinary care team, maintaining an organized, welcoming environment and delivering

Qualifications

• High School diploma or GED required; associate degree preferred.
• 0-1 years related work experience.
• Prior customer service experience.
• Basic familiarity with computers; navigate web-based applications.

Responsibilities

• Coordinate and support day-to-day unit operations in a fast-paced inpatient environment.
• Assist with admissions, discharges and transfers with nursing staff.
• Serve as a communication liaison between patients, families, visitors and the care team.
• Maintain accurate patient information and support administrative workflows.
• Provide outstanding customer service in every interaction.

Skills

Customer service

Computer literacy

Effective communication

Teamwork

Education

High School diploma or GED

Associate’s degree preferred

Job description

Beth Israel Deaconess Medical Center (BIDMC) in Boston's Antepartum/Postpartum Unit seeks a Unit Coordinator to support daily operations in a fast-paced inpatient environment. You will collaborate with nursing staff to manage admissions, discharges, and transfers, while ensuring smooth patient flow and accurate information.

You’ll act as a communication liaison among patients, families, visitors, and the interdisciplinary care team, maintaining an organized, welcoming environment and delivering