Performance Improvement Operations Manager

Crowe; Chicago (IL); On-site; USD 124,000 - 198,000; Full time

Job summary

Crowe is seeking an Operations Consulting Manager within the Performance Improvement department of the Advisory practice in Chicago. You will manage operational, financial, and process analysis, develop strategies, reengineer processes, and model improvements using LEAN/Six Sigma and other tools to deliver transformation.

Qualified candidates have a Bachelor's in a relevant field and at least five years of operations or consulting experience, with travel 1x per week.

Qualifications

• Bachelor's degree in Industrial Engineering, Operations Management, or a relevant degree is required.
• Minimum of five (5) years of manufacturing operations and/or consulting experience required, operations consulting is a plus.
• Must be willing to travel Sunday evening to Thursday evening, weekly.
• Self-starter with a creative mind who takes initiative and ownership with a proven track record of putting ideas into practice and assessing results while maintaining strong business partnerships in a dynamic and fast-paced environment.
• Ability to build, manage, and foster a team-oriented environment.
• Ability to interact with the internal management team and external client contacts using strong leadership and communication skills.
• Proven ability to work creatively and analytically in a problem-solving environment.
• Excellent communication skills (written and oral) as evidenced by the ability to articulate complex technical concepts and business impacts to diverse audiences, including executives and stakeholders.
• Strong interpersonal communication, influencing, advanced Excel, and PowerPoint abilities are essential.

Responsibilities

• Perform assessments by conducting operational and shop-floor observations and utilizing analytical skills to understand client environments and associated financial opportunities.
• Develop and deploy internal controls and organizational metrics dashboards per regulations and/or client needs.
• Develop, manage, and lead continuous process improvement initiatives.
• Deliver training, coach, and mentor Project Champions.
• Execute a portion of the scope of work as assigned and ensure deliverables are achieved on time and within budget.
• Leverage Lean, Six Sigma, and Performance Improvement tools to enhance productivity while reducing costs.

Skills

Lean Six Sigma

Leadership

Communication

Excel

PowerPoint

Problem-solving

Team leadership

Client management

Education

Bachelor's degree in Industrial Engineering, Operations Management, or related

Tools

PowerBI

LEAN/Six Sigma

Job description

Crowe is seeking an Operations Consulting Manager within the Performance Improvement department of the Advisory practice in Chicago. You will manage operational, financial, and process analysis, develop strategies, reengineer processes, and model improvements using LEAN/Six Sigma and other tools to deliver transformation.

Qualified candidates have a Bachelor's in a relevant field and at least five years of operations or consulting experience, with travel 1x per week.