Performance Improvement Operations Senior Consultant

Crowe; Chicago (IL); On-site; USD 95,000 - 147,000; Full time

Benefits offered by this job

Comprehensive total rewards package

Consistent career coaching and growth opportunities

Inclusive culture that values diversity

Job summary

A consulting firm is looking for an Operations Senior Consultant in Chicago, IL, to improve manufacturing operations. The ideal candidate will have a solid background in operational efficiency, strong analytical capabilities, and a bachelor's degree in relevant fields. Responsibilities include conducting assessments, deploying KPIs, and leading process improvements. The role requires significant travel and offers a salary range of $95,000 to $147,000 per year, along with comprehensive benefits and a commitment to an inclusive culture.

Qualifications

• Minimum of two (2) years of manufacturing operations and/or consulting experience.
• Willingness to travel 80 - 100% required.
• Proven ability to work creatively and analytically in a problem-solving environment.

Responsibilities

• Conduct operational and shop-floor observations.
• Develop and deploy KPIs to improve performance.
• Lead continuous process improvement initiatives.

Skills

Manufacturing operations experience

Analytical skills

Leadership and communication skills

Lean and Six Sigma methodologies

Excel and PowerPoint proficiency

Education

Bachelor's degree in Industrial Engineering, Operations Management, or a relevant degree

Advanced Degree: MBA or Master’s degree

Tools

Power BI

Tableau

Job description

Performance Improvement Operations Senior Consultant

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well‑being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80‑year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI‑enabled insights and technology‑powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description

Crowe's Performance Improvement department in the Strategy & Transaction Advisory practice helps clients significantly improve their profitability by taking operational challenges, developing an executable improvement plan, quantifying the financial value associated with implementing the improvements, and partnering with our clients to capture the savings.

We are looking for an Operations Senior Consultant with manufacturing operations experience who can successfully observe current company production numbers, find gaps or inefficiencies within their processes, and provide advice and recommendations on how to reduce and eliminate production issues.

Overview

Responsible for taking a holistic approach to identifying business improvement opportunities, developing solutions, managing initiatives, and identifying the resources and various disciplines needed to execute the process. Specific consulting responsibilities include operational, financial and process analysis, strategy development, process reengineering, and modeling, e.g., LEAN/Six Sigma, and continuous improvement, to deliver operational transformation.

Essential Skills & Responsibilities

• Perform assessments by conducting operational and shop‑floor observations and utilizing analytical skills to understand client environments.
• Develop and deploy KPI's and operating systems to measure and improve operating performance.
• Develop, manage, and lead continuous process improvement initiatives.
• Deliver training, coach, and mentor client staff.
• Execute a portion of the scope of work as assigned and ensure deliverables are achieved on time and within budget.
• Leverage the flexibility of Lean, Six Sigma, and Performance Improvement tools to enhance productivity.

Qualifications

• Bachelor's degree in Industrial Engineering, Operations Management, or a relevant degree is required.
• At least two (2) years of manufacturing operations and/or consulting experience in a manufacturing environment, Operations consulting is a plus.
• Ability to build, manage, and foster a team‑oriented environment.
• Ability to interact with the internal management team and external client contacts using strong leadership and communication skills.
• Proven ability to work creatively and analytically in a problem‑solving environment.
• Excellent communication (written and oral) and interpersonal skills.
• Strong interpersonal communication, influencing, and advanced Excel, and PowerPoint abilities are essential.
• Must be willing to travel 80 - 100%.

Preferred Qualifications

• Advanced Degree: MBA, Master’s degree in Industrial Engineering, Operations Management, or a related field.
• Consulting Expertise: Extensive operations consulting experience, with a focus on driving large‑scale performance improvements.
• Technical Skills: Proficiency in Power BI, Tableau, or other advanced analytical tools is highly advantageous.
• Preferred Locations: Chicago, IL; Atlanta, GA; Dallas, TX; Houston, TX; Nashville, TN.

Benefits

• Comprehensive total rewards package.
• Inclusive culture that values diversity.
• Consistent career coaching and growth opportunities.

The wage range for this role is $95,000.00 - $147,000.00 per year.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.