Performance Improvement Coordinator | On-Site | Full-Time

North Canyon Medical Center; Idaho; Hybrid; USD 60,000 - 85,000; Full time

Job summary

North Canyon Medical Center is seeking a Performance Improvement Coordinator who reports to the Chief Nursing Officer and drives quality, safety, and regulatory initiatives across the organization.

You will coordinate data collection, analysis, monitoring, and reporting; collaborate with leaders, providers, and departments to identify improvement opportunities; facilitate action plans and promote a culture of safety and high reliability to advance patient outcomes.

Qualifications

• Two years’ experience in a healthcare setting.
• Knowledge of performance improvement processes and tools.
• Ability to demonstrate and maintain competency in quality, safety, regulatory, and accreditation areas.
• Ability to speak and present content to all levels of the organization.
• Excellent communication skills, verbal and written.
• Demonstrates behaviors aligned with performance improvement standards.
• Supports service excellence principles.

Responsibilities

• Support organization-wide quality, patient safety, regulatory, and performance improvement initiatives.
• Coordinate collection, analysis, monitoring, and reporting of quality and safety data.
• Collaborate with leaders, providers, and departments to identify improvement opportunities.
• Facilitate action plans, ensure regulatory and accreditation readiness.
• Promote culture of safety, accountability, and high reliability.
• Educate, audit, and monitor performance to advance patient outcomes and compliance.

Skills

Communication

Verbal & written

Presentation skills

Culture of safety

Job description

Description

The Performance Improvement Coordinator reports directly to the Chief Nursing Officer (CNO) and is responsible for supporting organization-wide quality, patient safety, regulatory, and performance improvement initiatives. This role coordinates the collection, analysis, monitoring, and reporting of quality and safety data to drive continuous improvement and support strategic organizational goals. The Performance Improvement Coordinator collaborates with leaders, providers, and departments throughout the organization to identify opportunities for improvement, facilitate action plans, ensure regulatory and accreditation readiness, support risk reduction activities, and promote culture of safety, accountability, and high reliability. Through effective communication, education, auditing, and performance monitoring, this position helps advance exceptional patient outcomes, regulatory compliance, operational excellence, and patient-centered care across North Canyon Medical Center.

Requirements

• Two years’ experience working in a healthcare setting.
• BLS preferred
• Knowledge of performance improvement processes and tools.
• Ability and willingness to demonstrate and maintain competency as required for job title with an emphasis in quality, patient/staff safety, regulatory compliance, accreditation, and performance improvement.
• Ability to speak and present content to all levels of the organization.
• Excellent communication skills, verbal and written.
• Ability and willingness to exhibit behaviors consistent with standards for performance improvement and organizational values of efficiency, financial responsibility, safety, partnership, service, teamwork, compassion, integrity, trust and respect.
• Ability and willingness to exhibit behaviors consistent with principles of service excellence.