Performance Improvement Coordinator | On-Site | Full-Time

North Canyon Network of Care; Gooding (ID); On-site; USD 65,000 - 90,000; Full time

Job summary

North Canyon Medical Center seeks a Performance Improvement Coordinator to support organization‑wide quality, patient safety and performance initiatives. You will coordinate data collection, analysis and reporting to drive continuous improvement and align with strategic goals.

You will collaborate with leaders and departments to identify opportunities, facilitate action plans, ensure regulatory readiness and promote a culture of safety and high reliability across the organization.

Qualifications

• Two years’ experience in a healthcare setting.
• BLS certification preferred.
• Knowledge of performance improvement processes and tools.
• Ability to demonstrate and maintain competency in quality, safety, regulatory compliance and performance improvement.
• Ability to present content to all levels of the organization.
• Excellent verbal and written communication skills.
• Ability to model service excellence and organizational values.

Responsibilities

• Coordinate collection, analysis, monitoring and reporting of quality and safety data.
• Collaborate with leaders, providers and departments to identify opportunities for improvement.
• Facilitate action plans and track progress toward goals.
• Ensure regulatory and accreditation readiness and risk-reduction activities.
• Promote a culture of safety, accountability, and high reliability.
• Communicate, educate, audit and monitor performance to advance patient outcomes.

Skills

Performance Improvement

Data Analysis

Regulatory Compliance

Presentations

Quality & Safety

Communication

Job description

Description

The Performance Improvement Coordinator reports directly to the Chief Nursing Officer (CNO) and is responsible for supporting organization-wide quality, patient safety, regulatory, and performance improvement initiatives. This role coordinates the collection, analysis, monitoring, and reporting of quality and safety data to drive continuous improvement and support strategic organizational goals. The Performance Improvement Coordinator collaborates with leaders, providers, and departments throughout the organization to identify opportunities for improvement, facilitate action plans, ensure regulatory and accreditation readiness, support risk reduction activities, and promote a culture of safety, accountability, and high reliability. Through effective communication, education, auditing, and performance monitoring, this position helps advance exceptional patient outcomes, regulatory compliance, operational excellence, and patient-centered care across North Canyon Medical Center.

Requirements

• Two years’ experience working in a healthcare setting.
• BLS preferred
• Knowledge of performance improvement processes and tools.
• Ability and willingness to demonstrate and maintain competency as required for job title with an emphasis in quality, patient/staff safety, regulatory compliance, accreditation, and performance improvement.
• Ability to speak and present content to all levels of the organization.
• Excellent communication skills, verbal and written.
• Ability and willingness to exhibit behaviors consistent with standards for performance improvement and organizational values of efficiency, financial responsibility, safety, partnership, service, teamwork, compassion, integrity, trust and respect.
• Ability and willingness to exhibit behaviors consistent with principles of service excellence.