Performance Improvement Coordinator

Henry Ford Health; Rochester (MI); On-site; USD 70,000 - 95,000; Full time

Job summary

Henry Ford Health is seeking a Performance Improvement professional to drive and coordinate improvement activities across multidisciplinary teams. The role focuses on identifying challenges, implementing innovative services and performance measures to achieve meaningful results in a hospital setting.

Ideal candidates will have RN experience with 3–5 years in acute care, strong analytical and clinical skills, and familiarity with Lean Healthcare practices.

Qualifications

• Must have strong analytical abilities to identify gaps in care and improvement opportunities.
• Clinical skills to assess and support quality initiatives in acute care settings.
• Proficiency with Microsoft Office and medical terminology.

Responsibilities

• Partner with multidisciplinary teams to identify challenges and implement performance improvements.
• Research, develop, and implement improvement systems and tools to boost efficiency.
• Engage leaders to develop indicators that support quality standards.
• Deliver on-site training and ongoing support for performance-improvement teams.
• Lead regulatory documentation and ensure compliance with accreditation requirements.
• Coordinate policy, procedure, and contract reviews to drive organizational impact.

Skills

Analytical skills

Clinical skills

Microsoft Office

Medical terminology

Education

RN preferred with 3–5 years acute care experience

High School diploma equivalency

BLS Provider (AHA) certification preferred

Lean Healthcare Management certification preferred

Tools

Microsoft Office

Job description

Job Description

Drives and coordinates performance improvement program activities and workflow to enhance organizational excellence.

Responsibilities:

• Partner with multidisciplinary teams to identify challenges, resolve critical issues, address cost containment opportunities, and successfully implement innovative services, systems, and performance measures that drive meaningful results.
• Research, develop, and implement cutting-edge improvement systems, methodologies, and tools that enhance operational efficiency and effectiveness.
• Engage with Leaders to develop and refine screening indicators that support organizational goals and quality standards.
• Deliver comprehensive on-site training and ongoing support to performance improvement teams, ensuring successful adoption and sustainability of initiatives.
• Lead regulatory documentation preparation, submission, and maintenance activities while ensuring full compliance with regulatory and accreditation requirements.
• Champion policy, procedure, and contract review processes while coordinating quality improvement initiatives that create lasting organizational impact.

Qualifications:

Qualifications

_ CERTIFICATIONS/LICENSURES REQUIRED:_

• BLS Provider credentialed from the American Heart Association (AHA) preferred.
• Certification specializing in Lean Healthcare Management preferred

_ EDUCATION/EXPERIENCE REQUIRED:_

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable
• RN preferred with 3-5 years of acute care experience preferred. - Previous quality improvement experience preferred along with strong analytical skills and clinical skills to determine gaps in care and opportunities for improvement.
• 3-5 years of hospital experience, Clinical Emergency Department Experience preferred.
• Proficient with Microsoft office, have knowledge of medical terminology.