Per Diem Patient Services Rep – Front Desk & EMR

Overlake; Sammamish (WA); On-site; USD 34,000 - 51,000; Part time

Benefits offered by this job

Tuition reimbursement

Low-cost medical insurance

Transit passes

Free parking

Retirement matching

Job summary

Overlake Medical Center and Clinics has a per diem opportunity for a Patient Services Representative to join our Sammamish Primary Care in Sammamish, WA. In this role, you will provide customer and front office services to patients, coordinate communications among staff, patients, and providers about patient check-in process, and collect records for distribution via Epic EMR while handling clerical and scheduling tasks.

The position is a per diem, 10-hour shift role with competitive hourly pay.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of administrative experience in a medical facility preferred.
• Previous physician office, hospital or frontline customer contact experience preferred.
• Demonstrated ability to provide exceptional customer service.
• Excellent telephone etiquette.
• Demonstrated strong communication skills and ability to work in stressful situations.
• Ability to multi-task, be organized and detail oriented.
• Proficient computer keyboard skills.

Responsibilities

• Provide customer and front office services to patients.
• Coordinate communications among staff, patients, and providers about patient check-in process.
• Collect records and distribute to appropriate staff via Epic EMR.
• Perform clerical, scheduling, and records activities in support of patients and staff.

Skills

Customer service

Phone etiquette

Communication

multitasking

Education

High school diploma or GED

Tools

Epic

Job description

Overlake Medical Center and Clinics has a per diem opportunity for a Patient Services Representative to join our Sammamish Primary Care in Sammamish, WA. In this role, you will provide customer and front office services to patients, coordinate communications among staff, patients, and providers about patient check-in process, and collect records for distribution via Epic EMR while handling clerical and scheduling tasks.

The position is a per diem, 10-hour shift role with competitive hourly pay.