Per Diem Patient Access Rep - Flexible Shifts & Impact

St. Tammany Health System; United States; On-site; USD 32,000 - 46,000; Full time

Job summary

St. Tammany Health System is seeking a Patient Access Representative to perform efficient and organized patient check-ins, ensuring smooth throughput and exceptional customer service.

You will collect accurate information, maintain patient confidentiality in line with HIPAA and company policy, and support running operations across shifts, including weekends and holidays. The role emphasizes professionalism, clear communication, and adherence to the health system’s standards.

Qualifications

• Excellent written and verbal communication skills demonstrating the ability to communicate effectively and courteously with patients and/or insurance carriers.
• Ability to work in a fast-paced professional environment.
• Excellent organizational skills and maintains a professional and neat work environment.
• Promotes a positive image of STPH while maintaining strict confidentiality.
• Please note – some of these positions are essential personnel during disaster situations (like Hurricane evacuations/threats). These essential positions include ER Patient Access Specialists and some Lead level positions. Please inquire during the hiring process to ensure you are aware of the requirement for your position.
• Depending on location, process and system knowledge will differ. Examples include order entry at the outpatient locations and scheduling in some satellite locations.

Responsibilities

• The Patient Access Representatives are primarily responsible for completing an efficient and organized check in for the patients; ensuring throughput and customer service are top priorities.
• The role requires ensuring that accurate information is collected and that patient confidentiality is maintained per HIPAA and company policy.
• Assist with scheduling and other front-desk duties as needed across locations.

Skills

Communication

Fast-paced

Org skills

Confidentiality

Disaster readiness

Bilingual desirable

Education

High school diploma or equivalent

Job description

St. Tammany Health System is seeking a Patient Access Representative to perform efficient and organized patient check-ins, ensuring smooth throughput and exceptional customer service.

You will collect accurate information, maintain patient confidentiality in line with HIPAA and company policy, and support running operations across shifts, including weekends and holidays. The role emphasizes professionalism, clear communication, and adherence to the health system’s standards.