Per Diem Patient Access & Front Desk Coordinator

Rochester General Hospital; United States; On-site; USD 25,000 - 28,000; Part time

Job summary

Rochester Regional Health is seeking an Access Associate in Rochester, NY to provide essential front-desk support. The role involves greeting patients, assisting with check-in/check-out, and coordinating scheduling while maintaining a friendly, professional environment.

Responsibilities include registration, verification of insurance, and handling payments. The position supports Allergy & Rheumatology in Linden Oaks with per diem, Monday through Friday shifts and requires strong communication

Qualifications

• 2-year degree or equivalent combination of education and work experience preferred
• Intermediate computer skills
• Excellent customer service and communication skills

Responsibilities

• Customer Service: Manage incoming calls while providing necessary information; greeting patients, providing direction as needed and scheduling patient appointments
• Registration & Verification: Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable
• Billing & Payments: Collect and process payments when applicable

Skills

Intermediate computer skills

Excellent customer service

Education

2-year degree or equivalent

Job description

Rochester Regional Health is seeking an Access Associate in Rochester, NY to provide essential front-desk support. The role involves greeting patients, assisting with check-in/check-out, and coordinating scheduling while maintaining a friendly, professional environment.

Responsibilities include registration, verification of insurance, and handling payments. The position supports Allergy & Rheumatology in Linden Oaks with per diem, Monday through Friday shifts and requires strong communication