Patient Concierge & Scheduling Specialist - Sign-On Bonus

Northwell Health; Danbury (CT); On-site; USD 25,000 - 48,000; Full time

Benefits offered by this job

Sign-on bonus

Travel between practices

Job summary

Northwell Health is seeking a Medical Practice Patient Representative - DB Physical Medicine in Newtown, CT. The role is full-time, 8:30am-5:00pm, Monday through Friday, with on-site responsibilities across multiple practices as needed.

The position provides clerical and administrative support to coordinate patient care activities, verify demographics and insurance details, handle scheduling, maintain accurate records, and ensure compliance with organizational standards.

Qualifications

• High School diploma required.
• Microsoft Office Suite experience preferred.
• Data entry and excellent communication skills are essential.

Responsibilities

• Greets and welcomes patients upon arrival and communicates pleasantly and effectively.
• Ensures accuracy of patient information including demographics and insurance.
• Answers phones, routes calls, takes messages, and communicates information to the EMR system.
• Registers, verifies, and schedules patient appointments, testing, and referrals.
• Schedules and reschedules appointments according to office protocols.
• Monitors applications and manages worklists as applicable.
• Collects co-pays and reconciles money for deposit.
• Obtains and coordinates records for new and established patients.
• Performs intake and processing of medical records and other documentation.
• Fulfills all compliance responsibilities related to the position.
• Maintains and models the organization's values.
• Demonstrates regular, dependable attendance.

Skills

Excellent communication

Administrative support

Education

High School diploma

Tools

Microsoft Office Suite

Data Entry

Job description

Northwell Health is seeking a Medical Practice Patient Representative - DB Physical Medicine in Newtown, CT. The role is full-time, 8:30am-5:00pm, Monday through Friday, with on-site responsibilities across multiple practices as needed.

The position provides clerical and administrative support to coordinate patient care activities, verify demographics and insurance details, handle scheduling, maintain accurate records, and ensure compliance with organizational standards.