Per Diem Front Desk Coordinator - Behavioral Health

Universal Hospital Services Inc.; Boston (MA); On-site; USD 25,000 - 30,000; Part time

Job summary

Arbour Hospital is seeking a Per Diem Front Desk Receptionist to greet patients, answer inquiries, and support smooth daily operations. The role focuses on friendly, professional patient interactions and efficient assistance at the front desk.

The receptionist will manage scheduling, assist providers, and help ensure accurate patient records while handling financial transactions and coordinating with third-party payers as needed.

Qualifications

• Education: High School Diploma or equivalent.
• Experience operating switchboard, computer, and other business equipment.
• Skills: Type a minimum of 40 words per minute. Excellent interpersonal and customer service skills. Strong ability to multi-task.

Responsibilities

• Greet patients professionally in person and on the phone.
• Quickly answer or refer questions and issues.
• Schedule provider appointments to optimize efficiency and patient satisfaction.
• Notify providers of patient arrivals.
• Comfort patients by addressing anxieties and answering questions.
• Retrieve and update patient records to ensure availability of treatment information.
• Verify and collect patient charges while filing and expediting third-party claims.
• Maintain office inventory and equipment by anticipating supply needs.

Skills

Typing 40 wpm

Interpersonal skills

Customer service

Multitasking

Education

High School Diploma or equivalent

Job description

Arbour Hospital is seeking a Per Diem Front Desk Receptionist to greet patients, answer inquiries, and support smooth daily operations. The role focuses on friendly, professional patient interactions and efficient assistance at the front desk.

The receptionist will manage scheduling, assist providers, and help ensure accurate patient records while handling financial transactions and coordinating with third-party payers as needed.