Per-Call Field Technician: Hardware Support Specialist

Gr8ttek, LLC; Rapid City (SD); On-site; USD 45,460 - 64,747; Part time

Benefits offered by this job

$5 per call per diem

Dell/Lenovo/HP paid certification training

Job summary

A technology solutions provider in South Dakota is seeking a Field Specialist to join their Infrastructure Delivery team. This position involves providing break fix support for client equipment, with responsibilities including troubleshooting, communication with clients, and management of service calls. Candidates must have relevant experience, possess technical certification, and be able to lift up to 50 lbs. The role offers $40 per call plus per diem, requiring a valid driver's license and reliable transportation.

Qualifications

• 1-2 years of relevant experience required.
• Must possess a valid driver's license.
• Ability to lift/move computer equipment up to 50 lbs.

Responsibilities

• Provide customer break fix support for designated equipment.
• Communicate clearly in written and verbal form.
• Complete all administrative tasks associated with each call.
• Accept and deliver all service calls assigned.

Skills

Customer service skills

Analytical skills

Technical troubleshooting

Communication skills

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

A technology solutions provider in South Dakota is seeking a Field Specialist to join their Infrastructure Delivery team. This position involves providing break fix support for client equipment, with responsibilities including troubleshooting, communication with clients, and management of service calls. Candidates must have relevant experience, possess technical certification, and be able to lift up to 50 lbs. The role offers $40 per call plus per diem, requiring a valid driver's license and reliable transportation.