People Success Programs Manager

salesforce.com, inc.; Indianapolis (IN); On-site; USD 117,000 - 178,000; Full time

Benefits offered by this job

401(k) plan

Employee stock purchase program

Paid parental leave

Job summary

Salesforce is seeking a U.S.-based Employee Success People Consultant (ESPC) to partner with ES teams and drive programs for the CRO and global sales org. You will manage org health reviews, performance and talent initiatives, and employee experience surveys, applying data-driven insights to improve outcomes.

A Bachelor’s degree and strong program-management skills are required, with experience in Workday, Tableau, and Google Drive.

Qualifications

• Ability to collect, assimilate, analyze, and present data. Must have strong knowledge of Google Drive (Sheets and Slides) or other spreadsheet and presentations software, Workday, and Tableau.
• Ability to take trends and data, connecting the dots and translating them into key insights and presentable themes.
• Exceptional organizational and program management skills with strong attention to detail and execution excellence
• Excellent written and verbal communication skills, including the ability to prepare executive-level presentations, updates, and recommendations
• Demonstrated ability to support diverse, geographically dispersed, multicultural fast paced environment.
• Demonstrated ability to be a self-starter and proactive.
• Comfortable navigating ambiguity, driving clarity, and managing competing priorities in fast-paced environments
• Demonstrated ability to maintain confidentiality in all aspects of job responsibilities, including handling highly sensitive data.
• Ability to ramp up quickly, recognize Salesforce's unique culture and proactively help identify issues/areas of development.
• General knowledge of employment policies and practices.
• Knowledge of staffing, compensation, and talent management best practices.
• Prior exposure to workforce planning, go-to-market operations, annual planning cycles, or large-scale business transformations is advantageous

Responsibilities

• Provide operational and analytical support to the ESBPs with quantitative and qualitative data in support of strategic ES programs and initiatives for the CRO.
• Monitor and interpret trends and metrics around employee satisfaction, attrition and turnover, etc. Use HR analytic tools to make data-driven business decisions.
• Support digital transformation efforts through use of AI, Agents, UAT and continuous improvement of our processes.
• Partner with ESBPs, Centers of Excellence (COEs) and global partners to help deliver seamless human resources processes, programs and insights across the organization.
• Serve as a project lead for ES programs, responsible for tracking project objectives, timelines, and communication plans by prioritizing responsibilities, and tracking and measuring to successful completion, sometimes organizing other members of the ESPC team to achieve objectives.
• Manage program communications channels and infrastructure, identifying opportunities to automate and streamline communications through AI and digital tools
• Coordinate across program workstream leaders, executives, and cross-functional stakeholders, preparing leadership updates, risk summaries, recommendations, and decision materials
• Prepare and facilitate program meetings, including agenda development, decision tracking, action-item management, and stakeholder follow-up
• Manage and coordinate across governance structures, RACI frameworks, and reporting cadences, ensuring accountability and alignment across stakeholders
• Executes on continued reshaping, growth, acquisition, reorganization, etc.
• Creates tools, templates and resources for consistent service delivery at scale across a global team.

Skills

Google Drive (Sheets & Slides)

Workday

Tableau

Education

Bachelor's degree or equivalent relevant experience

Job description

Salesforce is seeking a U.S.-based Employee Success People Consultant (ESPC) to partner with ES teams and drive programs for the CRO and global sales org. You will manage org health reviews, performance and talent initiatives, and employee experience surveys, applying data-driven insights to improve outcomes.

A Bachelor’s degree and strong program-management skills are required, with experience in Workday, Tableau, and Google Drive.