People Services Specialist — Onboarding, Payroll & Records

SE; Durant (OK); On-site; USD 42,000 - 52,000; Full time

Job summary

Southeast Oklahoma State University, located in Durant, Oklahoma, seeks an Employment Specialist to deliver exemplary HR service to employees, applicants, students, retirees, and visitors. The role covers onboarding, payroll, benefits, leave, and general HR inquiries, with cross-training and collaboration with a fellow specialist.

Responsibilities include recruitment support, ATS maintenance, onboarding, policy compliance, and employee data management.

Qualifications

• High school diploma or GED.
• Excellent interpersonal and customer service skills.
• Strong organizational and time management skills.
• Demonstrated ability to maintain confidentiality.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office 365 applications, including Word, Excel, Outlook, Teams, and Adobe Acrobat.
• Ability to learn and utilize HRIS, ATS, and other enterprise software.
• Ability to prioritize multiple assignments while working in an environment with frequent interruptions.

Responsibilities

• Serve as the first point of contact for the Office of Human Resources by welcoming employees, applicants, students, retirees, and visitors in a courteous, professional, and service-oriented manner.
• Assist visitors with employment applications, onboarding paperwork, payroll forms, leave questions, and other Human Resources processes.
• Coordinate recruitment activities for all non-student positions.
• Maintain employment postings through the University's Applicant Tracking System (ATS).
• Assist hiring managers and search committees with ATS processes and recruitment procedures.
• Monitor applicant workflow throughout the recruitment process.
• Coordinate new employee onboarding and employment documentation.
• Process payroll packets and employment documentation.
• Maintain complete, accurate, and confidential personnel files.
• Audit personnel files to ensure compliance with university, state, and federal requirements.
• Maintain official employee transcripts and credential documentation.
• Maintain and update university job descriptions.
• Prepare correspondence, reports, spreadsheets, and presentations.
• Compile data for institutional, state, federal, accreditation, and other required reports.
• Maintain electronic and physical Human Resources records.
• Assist employees and supervisors with Human Resources forms and procedures.
• Administer employee leave reporting and maintain leave records.
• Process leave documentation and ensure timely reporting.
• Assist employees and supervisors with leave-related questions.
• Coordinate the staff performance evaluation process.
• Track probationary and annual evaluation due dates.
• Distribute evaluation forms and correspondence.
• Monitor receipt of completed evaluations and maintain evaluation records.
• Recruit, hire, train, schedule, and supervise Human Resources student employees.
• Monitor student employee schedules, payroll hours, and budget allocations.
• Provide training and daily work assignments.
• Work collaboratively with the other Employment Specialist to ensure seamless Human Resources operations.
• Maintain proficiency in all Employment Specialist responsibilities through ongoing cross-training.
• Share responsibility for all operational functions within the HR Office.
• Provide seamless coverage during vacations, leave, training, and other staff absences.
• Coordinate workload and priorities to ensure timely completion of assignments.
• Develop and maintain standard operating procedures.
• Recommend improvements to HR processes and customer service.
• Assist other Human Resources staff as needed.
• Perform other duties as assigned.

Skills

Customer service

MS Office 365

HRIS/ATS

Confidentiality

Communication

Education

High school diploma or GED

Associate's or Bachelor's degree

Tools

HRIS

ATS

Payroll systems

Job description

Southeast Oklahoma State University, located in Durant, Oklahoma, seeks an Employment Specialist to deliver exemplary HR service to employees, applicants, students, retirees, and visitors. The role covers onboarding, payroll, benefits, leave, and general HR inquiries, with cross-training and collaboration with a fellow specialist.

Responsibilities include recruitment support, ATS maintenance, onboarding, policy compliance, and employee data management.