People Services Associate

Kforce Inc; Santa Monica (CA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA

FSA

401(k)

Life insurance

Disability insurance

ADD insurance

Paid time off

Job summary

Kforce Inc. in Santa Monica, CA, seeks a People Services Associate to deliver HR support across the candidate and employee lifecycle.

You will field inquiries, coordinate recruitment operations, assist onboarding, and maintain accurate personnel records, ensuring policy compliance and smooth transitions. You will partner with HRBPs, Talent Acquisition, and CoEs to drive process improvements, escalate sensitive issues appropriately, and contribute to resources that improve candidate and employee

Qualifications

• Experience in a similar People Services or HR role; knowledge of policies/processes is a plus
• Relevant education and/or training will be considered a plus

Responsibilities

• Deliver seamless support across the full candidate and employee lifecycle, ensuring smooth transitions from recruitment to onboarding and throughout employment
• Act as the first point of contact for HR and recruitment inquiries, providing excellent customer service and accurate policy/process guidance
• Coordinate recruitment operations, including interview scheduling, candidate travel, virtual interviews, and background checks
• Support candidate onboarding, including documentation, offer audits, and collaborate with IT and Talent Acquisition for smooth new hire handoffs
• Manage employee lifecycle tasks such as data entry, audits, documentation, and personnel file maintenance, ensuring accuracy and compliance
• Provide Tier 1 and Tier 2 HR support by advising managers and employees on HR policies, processes, and direct access transactions
• As a People Services Associate, you will develop, improve, and maintain HR resources (policies, guides, knowledge articles) to ensure clarity and accessibility
• Partner with HRBPs, Talent Acquisition, and CoEs to deliver projects, improve processes, and ensure consistency across global People Services
• Escalate sensitive or critical people-related cases appropriately while maintaining strict confidentiality
• Contribute to projects focused on innovation and continuous improvement in candidate and employee experience

Job description

Kforce has a client that is seeking a People Services Associate in Santa Monica, CA. Duties:

• People Services Associate will deliver seamless support across the full candidate and employee lifecycle, ensuring smooth transitions from recruitment to onboarding and throughout employment
• Act as the first point of contact for HR and recruitment inquiries, providing excellent customer service and accurate policy/process guidance
• Coordinate recruitment operations, including interview scheduling, candidate travel, virtual interviews, and background checks
• Support candidate onboarding, including documentation, offer audits, and collaborate with IT and Talent Acquisition for smooth new hire handoffs
• Manage employee lifecycle tasks such as data entry, audits, documentation, and personnel file maintenance, ensuring accuracy and compliance
• Provide Tier 1 and Tier 2 HR support by advising managers and employees on HR policies, processes, and direct access transactions
• As a People Services Associate, you will develop, improve, and maintain HR resources (policies, guides, knowledge articles) to ensure clarity and accessibility
• Partner with HRBPs, Talent Acquisition, and CoEs to deliver projects, improve processes, and ensure consistency across global People Services
• Escalate sensitive or critical people-related cases appropriately while maintaining strict confidentiality
• Contribute to projects focused on innovation and continuous improvement in candidate and employee experience

Requirements

• To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed
• Relevant education and/or training will be considered a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.