People Service Partner

Mindful Health Solutions

Houston (TX)

On-site

USD 85,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading healthcare organization is seeking a People Services Partner in Houston, TX. This role involves acting as a strategic consultant across multiple healthcare clinics, aligning people strategies with business objectives, and managing employee relations. The ideal candidate requires a Bachelor's degree in Human Resources or Business Administration and a minimum of 3 years of progressive HR experience, preferably within the healthcare industry. This is a full-time position offering competitive benefits, including medical and vision insurance, and a 401(k) plan.

Qualifications

Bachelor’s degree is required; Master’s degree or HR certification is preferred.
Minimum of 3 years of HR experience, with at least 5 years in an HR Business Partner role.
Experience in the healthcare industry is preferred.

Responsibilities

Act as the primary People Services contact for leaders across multiple sites.
Manage complex employee relations issues and conduct investigations.
Analyze workforce trends to develop data-driven solutions.

Skills

Strong business acumen

Excellent interpersonal skills

Analytical skills

HRIS systems proficiency

Education

Bachelor’s degree in Human Resources or Business Administration

Master’s degree or HR certification

Tools

Paylocity

Rippling

Job description

Mindful Health Solutions Provided Pay Range

This range is provided by Mindful Health Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range

$85,000.00/yr - $110,000.00/yr

Direct message the job poster from Mindful Health Solutions

People Service Partner

Job Summary

The People Services Partner acts as a strategic consultant and trusted advisor to assigned client groups across multiple healthcare clinics and geographies. This role is essential for aligning people strategies with operational objectives, fostering a positive workplace culture, and driving measurable business outcomes in a complex, highly regulated healthcare environment. The PSP translates business needs into effective People Services solutions, providing expert guidance on talent management, organizational effectiveness, and regulatory compliance.

Essential Duties and Responsibilities

Strategic Partnership & Consulting

Serve as the primary People Services point of contact for leaders across multiple sites, offering expert counsel on a wide range of People Services matters including performance management, talent acquisition, retention, and organizational design.
Collaborate with regional, medical, and site leadership to understand challenges and proactively recommend People Servies strategies to address them, ensuring People Services initiatives align with business goals.
Provide coaching and support to all levels of management to improve leadership capabilities, build morale, and drive a high-performing culture.

Employee & Labor Relations

Manage and resolve complex employee relations issues, conducting effective, thorough, and objective investigations when necessary.
Support leaders in addressing performance and behavior-related concerns through established processes.
Provide guidance to teammates and leaders on non-clinical policies.
Maintain in-depth knowledge of federal, state, and local employment laws and regulations (e.g., ADA, FMLA, EEO, Joint Commission standards) to ensure compliance and mitigate legal risks.
Support responses to unemployment insurance claims, administrative agency charges, and employment-related litigation.

Talent Management & Workforce Planning

Analyze workforce trends and metrics (e.g., turnover rates, engagement scores) in partnership with People Services and appropriate partner teams (Talent Acquisition, Compensation, Benefits) to develop data-driven solutions and engagement and retention strategies.
Guide leaders through workforce planning and succession planning processes to ensure the quality and quantity of talent in the long term.
Support organizational design efforts, including career progression development, organization structure, and role alignment.

Change Management & Program Implementation

Lead or support organizational change initiatives, developing communication plans and transition strategies for restructures or new program rollouts.
Champion diversity, equity, and inclusion initiatives within client groups, promoting a welcoming and inclusive environment across all locations.
Collaborate with learning and development teams to identify training needs and ensure the delivery of effective development programs.
Partner with cross-functional teams to support culture as an aspect of all training and development, provide leadership development.

Required Skills and Qualifications

Education

• Bachelor’s degree in Human Resources, Business Administration, or a related field required; Master’s degree or relevant HR certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) is highly preferred.

Experience

Minimum of 3 years of progressive HR experience, with at least 5 years in an HR Business Partner or similar strategic role.
Proven experience supporting a multi-site or dispersed workforce is essential.
Experience within the healthcare industry is strongly preferred.

Skills & Abilities

Strong business acumen and the ability to understand complex business plans and develop impactful HR solutions in response.
Excellent interpersonal, communication, and coaching skills, with the ability to influence and partner effectively at all organizational levels.
Strong analytical skills and experience using HR metrics and data to drive decision-making and report on outcomes.
Ability to manage multiple, complex priorities simultaneously and navigate ambiguity in a fast-paced environment.
Experience with HRIS systems (Paylocity and Rippling), highly preferred and proficient with Microsoft Office Suite.

Travel Requirement