Manager People Operations

PeaceHealth; Springfield (OR); On-site; USD 116,000 - 174,000; Full time

Job summary

PeaceHealth is seeking a Manager People Operations to lead HR for a designated community and drive strategic initiatives in healthcare, leadership development, and labor relations. This role functions as a working manager overseeing a divisional HR portfolio and partnering with senior leaders.

The ideal candidate has 7+ years in HR, healthcare experience, strong analytics, and expert knowledge of HRIS, compliance, and employee relations. A Master's degree is preferred.

Qualifications

• Bachelor's Degree in Human Resources or related field.
• Master's Degree preferred: Human Resources or related field.
• 7+ years HR experience, preferably in healthcare, including HR Partner exposure.
• 2+ years leadership experience.
• Experience with HRIS systems is preferred.

Responsibilities

• Oversees HR operations and staff performance.
• Partners with leaders to manage employee relations and training needs.
• Develops and implements HR strategies aligned with organizational goals.
• Collaborates on policy development and regulatory compliance.
• Leads labor relations activities and union contract administration as required.

Skills

Leadership

Employee relations

Communication

Data analysis

HRIS

Regulatory compliance

Healthcare domain knowledge

Education

Bachelor's in HR

Master's in HR or related field

Tools

MS Office

HRIS

Visio

Job description

PeaceHealth is seeking a Manager People Operations for a Full Time, 1.00 FTE, Day position.

Job Summary

Oversees and delivers the human resources needs for assigned community or group of business units. Represents Human Resources as a member of the community leadership team. Provides HR expertise to senior leaders in the assigned community or group. Provides leadership and guidance to HR Business Partner Organization colleagues. Translates thorough knowledge of healthcare into HR best practices for the clients, focusing on organizational development, change management, leadership development, succession planning, operational effectiveness, and labor and caregiver relations. Aligns Human Resources solutions with PeaceHealth's organizational strategies, key objectives, mission and values. Functions as a working manager, maintaining a portfolio of divisional assignments.

Essential Functions

1. Manages HR operations to ensure effective delivery of responsibilities within the assigned community or group. Supervises assigned staff; duties include hire, train, mentor, coach, corrective actions, maintenance of work schedules, authorizing time off requests, and conducting performance assessments.
2. Serves as the main HR contact for senior level leaders for the assigned community or group on human resources related initiatives. Develops and implements strategic priorities that support mission, operational and department goals.
3. Partners with assigned leaders and HR Business Partners to manage positive employee relations and training needs. Identify and assess the leadership, caregiver and team skills, competencies and structures needed to deliver on strategies; consulting with leaders on how to develop and/or realign to meet those capabilities; and monitoring progress to goals. Provides guidance, coaching and training on a variety of HR related topics. Applies analytics and metrics to drive sound recommendations and solutions.
4. Works with People and Culture leadership to assist in the development of policies, procedures, and enhancements to the delivery of services, and operations of the HR Partner organization. Assures consistent implementation of system service initiative and programs while maintaining regulatory compliance.
5. Provides consultation on complex caregiver and labor relations issues. Conducts investigations when appropriate and makes recommendations to support employment-related decisions.
6. Serves as the local champion, oversees community-based activities and monitors the team’s role in facilitating dialogue, training, monitoring and recognition of organizational culture and strategies. Provides appropriate advice, feedback and development resources to improve organization’s effectiveness and performance management best practices.
7. Builds strong and trusting partnerships with leadership and caregivers to maximize caregiver engagement, performance and HR initiatives. Prepares and delivers appropriate communications and presentations to leaders and caregivers on new policies, procedures, and HR practices.
8. In consultation with People and Culture leadership, collaborates for appropriate outcomes with leadership, Centers of Expertise and the HR Service Center which balance caregiver needs, policies, procedures, compliance with regulatory standards and PeaceHealth’s Mission, Values, and strategies.
9. Participates in labor negotiations, mediations, arbitrations, and collective bargaining agreements as required. Serves as point of contact for managing labor contract administration including grievances, contract interpretation and union representative interaction.
10. Performs other duties as assigned.

Qualifications

Education

• Bachelor's Degree Required: Human Resources or related field
• Master's Degree Preferred: Human Resources or related field

Experience

• Minimum of 7 years Required: human resource experience, preferably in the healthcare industry, which includes previous experience in an HR Partner role.
• Minimum of 2 years Required: Leadership experience.
• Preferred: Previous experience and proficiency in HRIS systems.

Credentials

• Preferred: PHR/SHRM-CP or SPHR/SHRM-SCP

Skills

• Ability to deliver financial results for areas of accountability. (Required)
• Strong skills in mediation, conflict resolution and investigations (Required)
• Excellent interpersonal skills with the ability to cultivate relationships, rapport, credibility and partnerships across all levels of the organization. (Required)
• Excellent communication skills, including verbal, written and presentation. (Required)
• Ability to develop and present concise information. (Required)
• Solid analytical skills with the ability to identify, utilize and interpret workforce related metrics. (Required)
• Advanced skills in MS Office applications (Word, Excel, Outlook, PowerPoint and Visio). (Required)
• Mediation and conflict resolutions skills. (Required)
• Solid knowledge of regulatory compliance, federal and state laws with a working knowledge of multiple human resource disciplines. (Required)
• Solid knowledge in the area of employee and labor relations. (Required)
• Knowledge of operations within the healthcare industry. (Required)
• Knowledge of organization and team dynamics and methods to enhance these areas. (Required)

Working Conditions

Lifting

• Consistently operates computer and other office equipment.
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Sedentary work.

Environmental Conditions

• Predominantly operates in an office environment.
• Some time spent on site in medical/hospital setting.

Mental/Visual

• Ability to communicate and exchange accurate information.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

The salary range for this job opening at PeaceHealth is $116,000 – $174,000

PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

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