People Relations Partner: ER, Leaves & Accommodations

Duolingo; Lower Providence Township (PA); Vor Ort; USD 163.000 - 245.000; Vollzeit

Benefits dieser Stelle

Equity compensation

Zusammenfassung

Duolingo in the United States is seeking a People Relations Business Partner to lead the company's employee relations, leaves of absence, and workplace accommodations. You will advise managers and PBPs, manage complex cases, and partner with Legal and Benefits to strengthen our practices and employee experience.

The role requires strong judgment, investigations experience, and the ability to translate policy and legal requirements into practical guidance across a global workforce.

Qualifikationen

• 5+ years of experience across employee relations, workplace accommodations, leave management, HR, or related areas, including experience independently managing complex employee matters.
• Experience conducting workplace investigations and navigating sensitive employee relations matters from intake through resolution.
• Strong working knowledge of workplace accommodations and leave practices, including the ADA, FMLA, and interactive process.
• Experience advising managers and People partners on complex employee situations and translating policies and legal requirements into practical guidance.
• Strong judgment and the ability to navigate sensitive or ambiguous situations with consistency and discretion.
• Excellent written and verbal communication skills, including clear, objective case documentation.
• Strong case management and organizational skills, with careful attention to confidentiality and follow-through.
• Ability to identify patterns across individual cases and translate them into broader organizational insights.

Aufgaben

• Manage Employee Relations Cases: Lead employee relations matters from intake through resolution, including employee concerns, workplace conflicts, conduct issues, and other sensitive situations.
• Conduct Investigations: Lead fair, thorough, and timely workplace investigations, documenting findings and partnering with Legal and People Business Partners on appropriate next steps.
• Advise Managers & PBPs: Provide practical guidance on employee concerns, performance and conduct matters, policy interpretation, and complex workplace situations.
• Build ER Practices: Develop tools, guidance, documentation standards, and case management practices that support consistent and thoughtful decision-making.
• Partner Across the Business: Work closely with People Business Partners, Legal, and other People teams to navigate complex or high-risk employee matters.
• Own the Programs (Leaves & Accommodations): Lead the company's global leave of absence and workplace accommodations programs, including program strategy, employee experience, policies, processes, and continuous improvement.
• Lead Accommodations: Manage workplace accommodation requests from intake through implementation and follow-up, partnering with Duos and managers to identify effective, reasonable solutions.
• Navigate Complex Leaves: Serve as the internal expert and escalation point for complex leave matters, partnering with external administrators, Benefits, Legal, managers, and People Business Partners.
• Support Return to Work: Guide complex return-to-work situations and transitions between leave and workplace accommodations.
• Manage Vendor Performance: Establish clear expectations for external leave and accommodations partners and hold them accountable for service, accuracy, timeliness, and employee experience.
• Support Our Global Workforce: Partner with regional People Business Partners and Legal to navigate leave and accommodation matters across geographies and local requirements.
• Insights & Program Improvement: Surface Trends, Look Beyond the Case, Turn Insight Into Action, Measure Effectiveness.

Kenntnisse

Employee relations

Investigations

Policy interpretation

Leave management

ADA/FMLA knowledge

Confidentiality

Vendor management

Global experience

Jobbeschreibung

Duolingo in the United States is seeking a People Relations Business Partner to lead the company's employee relations, leaves of absence, and workplace accommodations. You will advise managers and PBPs, manage complex cases, and partner with Legal and Benefits to strengthen our practices and employee experience.

The role requires strong judgment, investigations experience, and the ability to translate policy and legal requirements into practical guidance across a global workforce.