People Ops Generalist

Ladders; United States; Remote; USD 104,000 - 127,000; Full time

Benefits offered by this job

Remote work

Equity package

Annual company retreat

Job summary

Ladders is seeking a People Ops Generalist to manage payroll, compliance, and employee support in a fully remote environment, helping to build scalable People Ops systems as the company grows.

The role will oversee bi-weekly payroll using Gusto and Deel, ensure compliance with federal and state laws, and drive process improvements to enhance the employee experience across the organization.

Qualifications

• 4–7+ years of experience in People Operations or HR.
• Experience managing multi-state payroll and compliance.
• Strong knowledge of federal and state employment laws (FMLA, ADA).
• Exceptional attention to payroll accuracy.
• Discreet and empathetic, capable of handling sensitive employee situations.
• Ability to build and streamline systems with a focus on automation.
• Thrives in a fully remote, fast-paced environment.

Responsibilities

• Run bi-weekly payroll accurately and on time using Gusto and Deel.
• Manage compliance across multiple states for payroll taxes and workers' compensation.
• Serve as the first point of contact for employee questions and relations issues.
• Assist employees with benefits, leaves, and accommodations.
• Continuously update HR policies to align with growth and legal changes.
• Oversee and improve onboarding and offboarding processes.
• Automate repeatable People Ops tasks using AI tools.

Skills

Payroll accuracy

Payroll compliance

Attention to detail

Automation

Remote work

Employee relations

Multi-state payroll

Tools

Gusto

Deel

Job description

For our client, we are seeking a People Ops Generalist to join the team of a leader in the Healthcare space.

This role will support the full spectrum of people operations in a fast-growing, fully remote environment. You will help ensure payroll, compliance, and employee support run smoothly while contributing to a strong employee experience across the organization. The position also plays an important role in building scalable systems and improving processes as the company continues to grow.

Location: Remote

Compensation: $115,000+ annually

Responsibilities

• Run bi-weekly payroll accurately and on time using Gusto and Deel
• Manage compliance across multiple states for payroll taxes and workers' compensation
• Serve as the first point of contact for employee questions and employee relations issues
• Assist employees with benefits, leaves, and accommodations
• Continuously update HR policies to align with growth and legal changes
• Oversee and improve onboarding and offboarding processes
• Automate repeatable People Ops tasks using AI tools

Qualifications

• 4-7+ years of experience in People Operations or HR, preferably in a fast-growing startup
• Experience managing multi-state payroll and compliance
• Strong knowledge of federal and state employment laws, including FMLA and ADA
• Exceptional attention to detail, especially regarding payroll accuracy
• Discreet and empathetic, trusted with sensitive employee situations
• Ability to build and streamline systems, with a focus on automation
• Experience thriving in a fully remote, fast-paced environment

Benefits

• A supportive team that genuinely cares about each other
• Fully remote work with an annual company retreat
• Meaningful equity and benefits package

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.