Remote People Ops Generalist - Payroll, Compliance & HR

Ladders; United States; Remote; USD 104,000 - 127,000; Full time

Benefits offered by this job

Remote work

Equity package

Annual company retreat

Job summary

Ladders is seeking a People Ops Generalist to manage payroll, compliance, and employee support in a fully remote environment, helping to build scalable People Ops systems as the company grows.

The role will oversee bi-weekly payroll using Gusto and Deel, ensure compliance with federal and state laws, and drive process improvements to enhance the employee experience across the organization.

Qualifications

• 4–7+ years of experience in People Operations or HR.
• Experience managing multi-state payroll and compliance.
• Strong knowledge of federal and state employment laws (FMLA, ADA).
• Exceptional attention to payroll accuracy.
• Discreet and empathetic, capable of handling sensitive employee situations.
• Ability to build and streamline systems with a focus on automation.
• Thrives in a fully remote, fast-paced environment.

Responsibilities

• Run bi-weekly payroll accurately and on time using Gusto and Deel.
• Manage compliance across multiple states for payroll taxes and workers' compensation.
• Serve as the first point of contact for employee questions and relations issues.
• Assist employees with benefits, leaves, and accommodations.
• Continuously update HR policies to align with growth and legal changes.
• Oversee and improve onboarding and offboarding processes.
• Automate repeatable People Ops tasks using AI tools.

Skills

Payroll accuracy

Payroll compliance

Attention to detail

Automation

Remote work

Employee relations

Multi-state payroll

Tools

Gusto

Deel

Job description

Ladders is seeking a People Ops Generalist to manage payroll, compliance, and employee support in a fully remote environment, helping to build scalable People Ops systems as the company grows.

The role will oversee bi-weekly payroll using Gusto and Deel, ensure compliance with federal and state laws, and drive process improvements to enhance the employee experience across the organization.