People Ops Coordinator

Team JCK LLC; Eugene (OR); On-site; USD 42,000 - 54,000; Full time

Job summary

Team JCK LLC in Eugene, Oregon on site is seeking a People Operations Coordinator to deliver exceptional employee experiences for 2,200+ colleagues. You will be the first point of contact for employees and managers, support HR technology initiatives, and drive process improvements.

This hands-on role emphasizes collaboration, confidentiality, and cross-functional teamwork, with opportunities to grow professionally while impacting daily operations and people success onsite.

Qualifications

• Strong Microsoft Office skills.
• Bilingual English/Spanish strongly preferred.
• Two or more years of administrative, customer service, HR, or payroll experience involving confidential information.
• Experience working with HRIS or business systems is preferred.

Responsibilities

• Help employees and managers navigate People Operations questions and requests.
• Serve as the first point of contact through phone, email, text, and ticketing systems.
• Coordinate employee transactions, employment verifications, and personnel documentation.
• Support HR technology initiatives including UKG, Document Manager, GOHAPPY, and future People Operations systems.
• Assist with workflow improvements, documentation, testing, and training materials.
• Maintain confidential employee records and support compliance activities.
• Provide cross-functional support across Benefits, HRIS, Leave Administration, Talent Acquisition, and Safety & Compliance.
• Help the department continue delivering exceptional service during vacations, special projects, and growth periods.

Skills

Microsoft Office skills

Bilingual English/Spanish

HR admin experience

Education

High school diploma or equivalent

Tools

UKG

Document Manager

GOHAPPY

HRIS

Job description

Team JCK LLC invites you to join our Eugene, Oregon on site team as a People Operations Coordinator. This role centers on delivering an exceptional employee experience for more than 2,200 colleagues by serving as the first point of contact for employees and managers, supporting HR technology initiatives, and driving process improvements. The position emphasizes a collaborative culture built on leadership, kindness, service, teamwork, and a sense of fun. If you value professional growth and working closely with cross-functional teams, this role offers a hands‑on opportunity to impact daily operations and people success onsite.

Responsibilities

• Help employees and managers navigate People Operations questions and requests.
• Serve as the first point of contact through phone, email, text, and ticketing systems.
• Coordinate employee transactions, employment verifications, and personnel documentation.
• Support HR technology initiatives including UKG, Document Manager, GOHAPPY, and future People Operations systems.
• Assist with workflow improvements, documentation, testing, and training materials.
• Maintain confidential employee records and support compliance activities.
• Provide cross-functional support across Benefits, HRIS, Leave Administration, Talent Acquisition, and Safety & Compliance.
• Help the department continue delivering exceptional service during vacations, special projects, and growth periods.

Requirements

• High school diploma or equivalent required.
• Two or more years of administrative, customer service, HR, or payroll experience involving confidential information.
• Experience working with HRIS or business systems is preferred.
• Strong Microsoft Office skills.
• Bilingual English/Spanish strongly preferred.

Technologies

• UKG
• Document Manager
• GOHAPPY
• HRIS

What makes someone successful

• Building relationships and delivering outstanding customer service.
• Staying organized while managing multiple priorities.
• Learning new technology and driving process improvements.
• Maintaining a high level of attention to detail.
• Collaborating effectively across teams.
• Taking initiative while knowing when to ask questions.
• Maintaining confidentiality and displaying professionalism.

Why Team JCK

• Leadership
• Kindness
• Service
• Teamwork
• Fun

Equal Opportunity Employer

Team JCK LLC is an equal opportunity employer. This employer is required to notify all applicants of their rights under federal employment laws. For more information, review the Know Your Rights poster from the U.S. Department of Labor at https://www.eeoc.gov/poster.