People Operations Coordinator

Pingidentity; Denver (CO); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Generous PTO & Holiday Schedule

Parental Leave

Progressive Healthcare Options

Retirement Programs

Education Reimbursement

Commuter Offset (Specific locations)

Job summary

PingIdentity seeks a People Operations Coordinator to execute core processes across the employee lifecycle in Denver, CO. You will handle onboarding, offboarding, data entry in HRIS/ATS, and routine audits with accuracy and service-mindedness.

In this role you will respond to employee inquiries, maintain documentation, generate routine reports, and collaborate with Recruiting, Payroll, IT, Finance and Legal to drive smooth people operations and continuous improvement in a fast-paced environment.

Qualifications

• 1–3 years of HR/People Operations or related administrative experience.
• Experience with HRIS, ATS, and ticketing tools.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication.
• Ability to manage multiple priorities and confidentiality.
• Bachelor’s degree in HR, Business, or related field, or equivalent experience.

Responsibilities

• Respond to employee inquiries via FreshService and other channels.
• Administer onboarding, job changes, leaves, and offboarding.
• Coordinate onboarding activities for new hires.
• Maintain employee data across HRIS, ATS, and related systems.
• Run routine data audits and resolve discrepancies.
• Generate standard reports for the People Team.
• Maintain process docs, FAQs, and knowledge content.
• Collaborate with Recruitment, Payroll, IT, Finance and Legal.
• Escalate complex issues per policy.
• Support ad hoc projects and process improvements.

Skills

HR experience

Communication skills

Detail oriented

Customer focus

Education

Bachelor's degree in HR/Business

Tools

HRIS

ATS

Ticketing systems

Job description

The Role:

The People Operations Coordinator supports the day‑to‑day execution of core People Operations processes and helps create a seamless employee experience across the employee lifecycle. This role is responsible for accurate transaction processing, timely employee support, and consistent execution of onboarding, offboarding, and other people processes. The Coordinator is highly organized, service‑oriented, detail‑driven, and comfortable working across systems, tickets, and documentation.

Key Responsibilities:

• Provide timely and accurate responses to employee inquiries through FreshService and other People Operations support channels
• Support day‑to‑day employee lifecycle administration, including onboarding, job changes, leaves of absence, and offboarding
• Coordinate onboarding activities and help ensure new hires have a smooth and positive start
• Enter, update, and maintain employee data in HRIS, ATS, and related systems with a high degree of accuracy
• Complete routine audits and identify discrepancies in employee data, files, and transactions
• Generate standard reports and support recurring data requests for the People Team and key business partners
• Maintain process documentation, job aids, FAQs, and knowledge base content
• Partner with Recruitment, HRBPs, Total Rewards, Payroll, IT, Finance, and Legal to support efficient execution of people processes
• Follow established workflows and escalate more complex issues, exceptions, or policy questions as needed
• Support ad hoc projects and continuous improvement efforts across the People Operations team

Qualifications:

• 1–3 years of experience in HR, People Operations, recruiting operations, or a related administrative or operational role
• Experience working with HRIS, ATS, ticketing systems, or similar business tools
• Strong attention to detail and commitment to accuracy
• Strong written and verbal communication skills
• Ability to manage multiple priorities and follow through on tasks in a timely manner
• Demonstrated ability to handle sensitive and confidential information with discretion
• Comfortable learning new systems, processes, and tools
• Strong organizational skills and a customer‑focused mindset
• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent practical experience

Preferred Qualifications:

• Experience supporting onboarding, offboarding, or employee lifecycle processes
• Exposure to global HR processes or a multi‑state environment
• Experience creating SOPs, internal documentation, or help content
• Familiarity with systems such as UKG, Greenhouse, or similar platforms

Success Profile:

• Reliable and highly organized
• Detail driven and process oriented
• Responsive and service‑minded
• Comfortable working in a fast‑paced environment
• Collaborative and eager to learn

Base Hiring Range: $55,000 - $70,000

In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19‑085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

Our Benefits:

• Generous PTO & Holiday Schedule
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.