People Operations: HR & Employee Relations Coordinator

Groundworks Industries; Portland (OR); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Partially employer-sponsored Medical/Vision

Voluntary Dental

Company-paid Life Insurance

PTO

Sick Time

Paid Holidays

Employee discounts

Job summary

Groundworks Industries in Portland seeks a detail-oriented HR Operations & Employee Relations Coordinator to manage HR communications and employee relations processes. Responsibilities include onboarding, employee documentation, and supporting managers in HR practices. The ideal candidate has 1-3 years in Human Resources, strong communication skills, and the ability to handle sensitive matters professionally. Benefits include a comprehensive health package and employee discounts.

Qualifications

• 1–3 years of Human Resources experience.
• Strong understanding of confidentiality and professionalism.
• Ability to manage multiple priorities and deadlines.

Responsibilities

• Monitor HR communications and manage inquiries.
• Conduct intake for employee concerns.
• Coordinate onboarding processes and facilitate new hire orientation.
• Support disciplinary actions and terminations.

Skills

Human Resources experience

Strong communication skills

Organizational skills

Critical thinking

Job description

Groundworks Services is home to a collection of brands that seek to provide knowledgeable, and artful experiences that set new standards for the purchase and experience of cannabis. We are looking for folks who are passionate about cannabis and want to help us move the dial forward on building an inclusive and professional cannabis culture.

We are seeking a detail-oriented HR Operations & Employee Relations Coordinator to support our team by managing HR communications, coordinating employee relations processes, and maintaining accurate employee records. This role focuses on employee relations support, HR operations, and partnering with managers to ensure consistent and compliant people practices across the organization.

What You'll Do

• Serve as the first point of contact for HR by monitoring email and phone communications and triaging employee and manager inquiries
• Conduct intake for employee concerns, gathering detailed information and supporting employee relations investigations
• Assist with employee relations processes, including documentation, follow-up interviews, and case coordination
• Support disciplinary actions and terminations, including preparation of documentation and participation in conversations
• Maintain organized, compliant employee personnel files and documentation
• Coordinate onboarding processes and facilitate weekly new hire orientation
• Support employee benefits administration, including eligibility communication and system updates
• Partner with HR leadership and field managers to ensure consistent application of HR practices
• Assist with job postings and recruiting coordination during high-volume hiring periods

What You Bring

• 1–3 years of Human Resources experience, with exposure to employee relations, investigations, or compliance preferred
• Strong understanding of confidentiality and professionalism in handling sensitive employee matters
• Excellent organizational skills with the ability to manage multiple priorities and deadlines
• Strong communication skills, with the ability to navigate difficult or sensitive conversations
• Ability to think critically, gather information, and support problem-solving in employee situations
• Experience in retail, multi-location environments, or regulated industries preferred
• Familiarity with HR processes, documentation, and employment practices

Work Schedule & Availability

This role is primarily scheduled during standard business hours; however, occasional evening, weekend, and holiday work may be required to support employee relations matters, urgent HR issues, or operational needs across locations.

Requirements

• Must be at least 21 years of age
• Valid driver's license and ability to travel between locations
• Primary travel within the Portland metro area, with occasional travel to Eugene
• Ability to obtain and maintain a valid OLCC Marijuana Worker Permit

Physical Requirements

• Ability to sit and work at a computer for extended periods
• Ability to travel between locations as needed
• Ability to participate in in-person meetings and employee discussions
• Ability to maintain focus in a fast-paced environment with frequent interruptions

Why Join Us?

• Opportunity to build hands-on experience in employee relations and HR operations across a multi-location organization
• Exposure to real-time HR decision-making and partnership with field leadership
• Collaborative team environment focused on consistency, support, and growth
• Strong benefits package including partially employer-sponsored Medical/Vision, voluntary Dental, company-paid Life Insurance, PTO, Sick Time, Paid Holidays, and employee discounts

EEO Statement

Groundworks Services is proud to be an equal opportunity employer. All employment decisions are based on business needs, role requirements, and individual qualifications, without regard to race, color, religion, national origin, ancestry, citizenship status, age, mental or physical disability, sex, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

For accommodations during the application or interview process, please contact [e-mail] or 971-254-4290.