People Ops Associate - Onboarding & HR Admin (Hybrid)

Macmillan; Austin, New York (TX, NY); Hybrid; USD 26,000 - 36,000; Full time

Benefits offered by this job

Company bonus plan

Medical insurance

HSA+Employer Contribution

401(k) retirement plan

Paid time off and holidays

Headspace mental health support

Commuter Assistance

Life and AD&D insurance

Job summary

Macmillan Learning is seeking a People Operations Administrator to support the employee experience and People team operations. You will manage day-to-day HR administrative tasks and coordinate onboarding and offboarding.

You will collaborate with Talent Acquisition, HR Business Partners, Benefits, Payroll, and IT to ensure accurate processing across the employee lifecycle and deliver a reliable experience for all staff.

Qualifications

• 1+ years in HR, administrative support, or employee services.
• Strong attention to detail and accuracy in high-volume, time-sensitive work.
• Excellent written and verbal communication and interpersonal skills.
• Ability to handle sensitive and confidential information with discretion.
• Strong organizational skills with the ability to prioritize multiple tasks in a fast-paced environment.
• Ability to learn policies, systems, and procedures quickly.
• Proficiency with Google Workspace and Microsoft Office applications.

Responsibilities

• Prepare and send approved offer letters and new-hire paperwork, track completion, and support I-9 and E-Verify processes.
• Coordinate orientation logistics, welcome communications, equipment setups, and system access for new team members.
• Process employee changes in our HRIS, including title, manager, location, and status updates, as well as timekeeping and PTO corrections.
• Maintain accurate employee records, electronic personnel files, and organizational information, running standard reports as requested.
• Monitor and respond to routine policy and process inquiries in the People Team shared inbox, routing complex compensation, benefits, leave, payroll, and employee relations matters to appropriate specialists.
• Support offboarding activities and coordinate necessary handoffs to IT, Payroll, Benefits, and Shared Services.
• Support contractor onboarding, changes, and offboarding activities.
• Complete employment verification requests in a timely manner.
• Assist with recurring People & Culture programs, maintain process documentation, and support workflow testing and improvement initiatives.

Skills

HR administration

Onboarding

Policy compliance

Communication skills

Data accuracy

Discretion

Google Workspace

Microsoft Office

Education

Associate or Bachelor degree

Tools

Rippling

UKG Pro

BambooHR

Job description

Macmillan Learning is seeking a People Operations Administrator to support the employee experience and People team operations. You will manage day-to-day HR administrative tasks and coordinate onboarding and offboarding.

You will collaborate with Talent Acquisition, HR Business Partners, Benefits, Payroll, and IT to ensure accurate processing across the employee lifecycle and deliver a reliable experience for all staff.