People Operations Specialist

Macmillan Learning; Austin (TX); Híbrido; USD 26.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company bonus plan

Medical insurance (HSA/EPO/PPO)

401(k) retirement plan

Paid time off & holidays

Employee Assistance Program

Headspace mental health support

Commuter Assistance

Descripción de la vacante

Macmillan Learning is seeking a People Operations Administrator to provide foundational HR support and keep the employee lifecycle running smoothly. You’ll handle onboarding, records maintenance, and routine inquiries to ensure a positive, efficient experience for staff.

In partnership with Talent Acquisition, Benefits, Payroll, and IT, you’ll help maintain accurate data and support process improvements. The role is hybrid, with offices in Austin and New York, and requires strong discretion and

Formación

• 1+ years of experience in HR, administrative support, or employee services.
• Strong attention to detail and accuracy in high-volume, time-sensitive work.
• Excellent written and verbal communication and interpersonal skills.
• Ability to handle sensitive and confidential information with discretion.
• Strong organizational skills and ability to prioritize multiple tasks in a fast-paced environment.
• Proficient with Google Workspace and Microsoft Office applications.

Responsabilidades

• Prepare and send approved offer letters and new-hire paperwork, track completion, and support I-9 and E-Verify processes.
• Coordinate orientation logistics, welcome communications, equipment setups, and system access for new team members.
• Process employee changes in our HRIS, including title, manager, location, and status updates, plus timekeeping and PTO corrections.
• Maintain accurate employee records, electronic personnel files, and organizational information, run standard reports as requested.
• Monitor and respond to routine policy and process inquiries in the People Team inbox, routing complex matters to specialists.
• Support offboarding activities and coordinate handoffs to IT, Payroll, Benefits, and Shared Services.
• Support contractor onboarding, changes, and offboarding activities.
• Complete employment verification requests in a timely manner.
• Assist with recurring People & Culture programs, maintain process documentation, and support workflow testing and improvements.

Conocimientos

HR experience

Administrative support

Communication skills

Discretion

Google Workspace

Microsoft Office

Educación

Associate or Bachelor's degree

Herramientas

Rippling

UKG Pro

BambooHR

Descripción del empleo

Macmillan Learning is seeking a People Operations Administrator to provide foundational HR support and keep the employee lifecycle running smoothly. You’ll handle onboarding, records maintenance, and routine inquiries to ensure a positive, efficient experience for staff.

In partnership with Talent Acquisition, Benefits, Payroll, and IT, you’ll help maintain accurate data and support process improvements. The role is hybrid, with offices in Austin and New York, and requires strong discretion and