People Operations Coordinator (Hybrid)

Macmillan Learning; New York (NY); Híbrido; USD 26 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company bonus plan

Medical insurance (HSA/HMO/PPO)

401(k) Contributions through Fidelity/

Paid time off and holidays

Employee Assistance Program

Headspace mental health support

Resumo da oferta

Macmillan Learning is seeking a People Operations Administrator to support the employee experience and People team operations. You will manage day-to-day HR tasks, coordinate onboarding and offboarding, maintain employee records, and respond to staff inquiries in a fast-paced environment.

Working with Talent Acquisition, HR Business Partners, Benefits, Payroll, and IT, you will ensure accurate processing across the lifecycle while upholding discretion and attention to detail.

Qualificações

• 1+ years of experience in HR, administrative support, or employee services.
• Strong attention to detail and accuracy when handling high-volume, time-sensitive work.
• Excellent written and verbal communication and interpersonal skills.
• Ability to handle sensitive and confidential information with discretion.
• Strong organizational skills with the ability to prioritize multiple tasks in a fast-paced environment.
• Ability to learn policies, systems, and procedures quickly.
• Proficiency with Google Workspace and Microsoft Office applications.

Responsabilidades

• Prepare and send approved offer letters and new-hire paperwork, track completion, and support I-9 and E-Verify processes.
• Coordinate orientation logistics, welcome communications, equipment setups, and system access for new team members.
• Process employee changes in our HRIS, including title, manager, location, and status updates, as well as timekeeping and PTO corrections.
• Maintain accurate employee records, electronic personnel files, and organizational information, running standard reports as requested.
• Monitor and respond to routine policy and process inquiries in the People Team shared inbox, routing complex compensation, benefits, leave, payroll, and employee relations matters to appropriate specialists.
• Support offboarding activities and coordinate necessary handoffs to IT, Payroll, Benefits, and Shared Services.
• Support contractor onboarding, changes, and offboarding activities.
• Complete employment verification requests in a timely manner.
• Assist with recurring People & Culture programs, maintain process documentation, and support workflow testing and improvement initiatives.

Conhecimentos

HR admin experience

Attention to detail

Communication

Formação académica

Associate's or Bachelor's degree, or equivalent

Ferramentas

Rippling

UKG Pro

BambooHR

Descrição da oferta de emprego

Macmillan Learning is seeking a People Operations Administrator to support the employee experience and People team operations. You will manage day-to-day HR tasks, coordinate onboarding and offboarding, maintain employee records, and respond to staff inquiries in a fast-paced environment.

Working with Talent Acquisition, HR Business Partners, Benefits, Payroll, and IT, you will ensure accurate processing across the lifecycle while upholding discretion and attention to detail.