People Operations & Training Coordinator

First International Bank & Trust; Fargo (ND); Hybrid; USD 42,000 - 64,000; Full time

Job summary

First International Bank & Trust is seeking a detail-oriented People Operations Coordinator to support day-to-day HR and Organizational Development activities, help employees and leaders with timely answers, and keep processes organized.

You will manage inboxes, assist with recruiting and training logistics, oversee LMS activities, timecard reviews, and documentation, always focusing on accuracy and service.

Qualifications

• Associate degree in Human Resources, Business Administration, Organizational Development, or a related field required; 1–3 years administrative, HR, training coordination, or people operations support experience preferred; or an equivalent combination of education and experience may be considered.
• Proficient with Microsoft 365 applications required.
• Experience with HRIS, LMS, shared mailbox, timekeeping system, or training administration platform preferred.

Responsibilities

• Manage shared HR and Organizational Development inboxes, respond to routine questions, and direct sensitive or complex requests to the appropriate team member.
• Track inquiries and follow-up items to help ensure employees and leaders receive timely, consistent support.
• Coordinate recruiting administration, including preparing offer letters, monitoring requisitions and approvals, and maintaining hiring documentation.
• Manage the weekly timecard review process by monitoring exceptions, following up on unresolved items, and assisting managers with corrections.
• Administer Learning Management System activities, including course setup, assignments, enrollments, completion tracking, reporting, and record maintenance.
• Coordinate training logistics, including scheduling, learner communications, materials, attendance, surveys, and completion follow-up.
• Provide administrative support for HR and Organizational Development programs, meetings, communications, forms, and documentation.
• Maintain templates, standard procedures, job descriptions, and shared team resources.
• Identify opportunities to simplify workflows, strengthen process consistency, and improve the experience of employees and leaders.

Skills

service mindset

organization

communication

process-improvement

attention to detail

Education

Associate degree in HR / related field

Tools

Microsoft 365

HRIS

LMS

Timekeeping system

Training platform

Shared mailbox

Job description

First International Bank & Trust is seeking a detail-oriented People Operations Coordinator to support day-to-day HR and Organizational Development activities, help employees and leaders with timely answers, and keep processes organized.

You will manage inboxes, assist with recruiting and training logistics, oversee LMS activities, timecard reviews, and documentation, always focusing on accuracy and service.