People Operations Specialist — Onboarding & HRIS

RiseMe; San Francisco (CA); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Nooks.ai in San Francisco is seeking a detail-oriented and ambitious People Operations Generalist to build and run the People infrastructure that supports our team as we scale. You’ll own and support HRIS, onboarding, benefits, leaves, immigration, Total Rewards administration, and employee lifecycle operations.

This role is a great fit for someone who loves making complicated things simple, is highly organized, and genuinely cares about creating a great employee experience.

Qualifications

• 3+ years of practical experience in a People or HR‑related role – ideally in a high‑growth startup environment.
• Detail‑oriented and data‑driven mindset – ability to identify potential areas of improvement in our operational cadence.
• Strong project management skills and the ability to manage multiple recurring processes, deadlines, and employee needs simultaneously.
• Experience owning or significantly contributing to employee onboarding and lifecycle operations.
• Working knowledge of employee leaves and core employment compliance requirements.
• Experience administering employee benefits and partnering with benefits brokers and vendors.
• System‑mindset – look for ways to simplify, automate, document, and improve processes
• Proactivity in problem‑solving – you don’t just spot gaps; you fill them.

Responsibilities

• Own and develop core people operations processes, including onboarding, offboarding, benefits, compliance, and employee lifecycle management.
• Serve as a trusted resource for employees and managers navigating People programs, policies, and systems.
• Help own our HRIS and broader People tech stack, including system configuration, employee data, workflows, integrations, reporting, and troubleshooting.
• Own the operational side of onboarding and ensure every new hire has a smooth experience from signed offer through their first weeks at Nooks.
• Administer benefits programs and support employees with enrollment, eligibility, qualifying life events, and benefits questions.
• Manage employee leaves and accommodations in partnership with employees, managers, vendors, and Legal as needed.
• Own the operational coordination of our immigration program in partnership with external immigration counsel.
• Point of contact for employee questions and matters related to benefits, onboarding, immigration, leaves of absence, and time off.
• Ensure compliance with local, state, and federal labor laws – and stay ahead of changes that impact our business and people.
• Other People or general operations responsibilities as required by the People team on an ad‑hoc basis.

Skills

Detail‑oriented

PM skills

Onboarding

Immigration coordination

Data-driven

Communication

Process improvement

Tools

HRIS

People analytics tools

Job description

Nooks.ai in San Francisco is seeking a detail-oriented and ambitious People Operations Generalist to build and run the People infrastructure that supports our team as we scale. You’ll own and support HRIS, onboarding, benefits, leaves, immigration, Total Rewards administration, and employee lifecycle operations.

This role is a great fit for someone who loves making complicated things simple, is highly organized, and genuinely cares about creating a great employee experience.