People Operations Manager

Assembly Software; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health plans

Disability coverage

Supplemental insurance

401(k)

Flexible time off

Paid parental leave

Employee Assistance Program

Job summary

Assembly Software is seeking a People Operations Manager who will own payroll, benefits and HR operations, and manage onboarding and offboarding from end to end. This is a growth-track role designed to develop into Director of Employee Operations as the company scales.

You will lead full-cycle recruiting, partner on employee relations with the EVP, HR, and implement processes and tools that sustain rapid growth without adding headcount. This fully remote role supports a distributed US workforce.

Qualifications

• 4–7+ years in HR/People Operations with hands-on payroll, benefits and recruiting.
• Experience owning full-cycle recruiting and handling employee relations and performance documentation.
• Ability to spot broken processes and drive fixes; comfortable using AI as a working tool.

Responsibilities

• Run payroll, benefits and HR operations end to end including onboarding and offboarding.
• Lead recruiting for Director level roles with recruiter support as needed.
• Partner with EVP HR on employee relations and performance documentation; triage higher‑risk matters.
• Map processes, improve efficiency and roll out tools to support the team.

Skills

Payroll

Benefits administration

Onboarding

Offboarding

Full-cycle recruiting

Employee relations

Performance management

AI tools

Tools

AI tools

Job description

As our People Operations Manager at Assembly Software, you’ll own the operational core of how Assembly hires, pays and supports its people. This is a growth-track role. We’re hiring the person we expect to become our Director of Employee Operations and who will grow with our organization.

What You’ll Do

You’ll run payroll, benefits and HR operations, and own onboarding and offboarding end to end. You’ll lead recruiting for every role below Director level, with recruiter support that can flex up and down with demand. On employee relations and performance management, you’ll partner closely with our EVP, Human Resources: you handle policy questions, everyday concerns and performance documentation, higher-risk matters stay with the EVP, and that line moves as trust builds. Once the core runs smoothly, you’ll map our people processes, fix what slows them down, and lead the rollout of the tools that support them.

What You’ll Bring

You have four to seven or more years in HR or People Operations, with hands‑on experience running payroll and benefits and owning full‑cycle recruiting, not just scheduling. You have sound judgment on employee relations and know what to handle yourself and what to raise. You spot broken processes and fix them, you already use AI as a working tool, and you want a bigger role while understanding that the fundamentals are how you earn it.

Why Now

Our foundation is strong and our direction is clear. What we need now is an operator who keeps the core running cleanly while building the systems that let us grow without adding headcount to run them. The processes you build in your first year will shape how every future Assembly employee is hired, paid and supported.

When you’re considering a new job, it’s normal to have questions. Here are a few things we get asked all of the time:

1. I’m tired of the daily commute. Where are you located?

Assembly Software is a fully remote company. We work across time zones and connect through Teams, so you can build your career from wherever you do your best work: home office, favorite coffee shop, or yes, in your PJs if that’s your vibe.

2. What makes Assembly Software different?

Our people. We’re a fast growing SaaS company and the leading provider of case management solutions for personal injury and legal firms. Through our three brands, Neos, Needles, and TrialWorks, we serve over 2,500 law firms and 40,000+ users, the largest user base in the industry. Backed by Ridge Road Partners since 2017, we combine decades of legal tech expertise with a scrappy, entrepreneurial energy. We move fast, we care about the product, and we have fun doing it. Our sales team also enjoys uncapped commission with built in accelerators, so top performers are rewarded for their impact.

3. What’s the benefits package like?

Competitive and comprehensive. You’ll have access to:

• Medical, dental, and vision plans
• Short and long term disability coverage
• Supplemental insurance options
• 401(k)
• Flexible time off
• Paid parental leave
• An Employee Assistance Program

We invest in our people because we know our results depend on them. When you do great work here, you’ll be recognized and rewarded for it.

Assembly Software provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.