People Operations Manager

Mangomint; United States; Remote; USD 95,000 - 105,000; Full time

Job summary

An exciting opportunity awaits in a fast-growing SaaS company dedicated to enhancing the salon and spa industry. As a People Operations Manager, you'll play a pivotal role in fostering an exceptional employee experience while ensuring smooth HR operations. This remote position offers a dynamic environment where you can thrive in solving operational challenges and optimizing people processes. Join a passionate team committed to making a difference and enjoy generous perks, including a wellness budget and flexible PTO. If you are detail-oriented and people-focused, this is the perfect chance to elevate your career in People Ops!

Benefits

Generous monthly wellness budget

Premium Calm app subscription

Flexible and unlimited PTO

401k plan available

Employee stock option program

Qualifications

• 3+ years of HR or People Ops experience in a fast-paced environment.
• Proficient in Rippling and Lattice with a track record of managing workflows.

Responsibilities

• Be the go-to contact for employee policies and benefits.
• Coordinate employee experience programs and manage onboarding.

Skills

HR Operations

Employee Experience

Communication Skills

Problem Solving

Compliance Knowledge

Education

Bachelor's Degree in Human Resources or related field

Tools

Rippling

Lattice

Job description

Join to apply for the People Operations Manager role at Mangomint

Join to apply for the People Operations Manager role at Mangomint

This range is provided by Mangomint. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$95,000.00/yr - $105,000.00/yr

Direct message the job poster from Mangomint

About Mangomint

Mangomint is a fast-growing SaaS company on a mission to make every salon and spa more profitable. We are already the highest-rated salon and spa software in the US and Canada with thousands of customers and seek to become the #1 market leader in the coming years.

We’re a fully remote, fun, and ambitious team and get together every few months in person. As we grow, we’re looking to attract high-potential individuals who want to be part of a winning team. If that’s you, come join us!

About the Role

We’re looking for a people-first, detail-obsessed People Operations Manager to join our growing team at Mangomint. The People Operations Manager role at Mangomint is a highly cross-functional role focused on delivering a white-glove employee experience while keeping our HR systems and operations running smoothly. You’ll work closely with teams across the company to support our employees, manage key tools like Rippling and Lattice, and ensure compliance with all things HR-related.

If you thrive in fast-paced environments, love solving operational puzzles, and have a passion for people, this role is a great opportunity to grow your career in People Ops at a fast-growing SaaS company and one of the highest-rated salon and spa software companies.

As a People Operations Manager at Mangomint you will:

• Be employees’ go-to contact on policies, benefits, and day-to-day HR processes
• Coordinate employee experience programs and engagement touchpoints, including anniversaries, gifting, wellness check-ins
• Manage the logistics of equipment shipment, tracking, and hardware refreshes
• Own the onboarding experience from offer acceptance through ramp-up, including system access, equipment, training and documentation
• Maintain accurate employee records, org structure updates, and compensation changes in Rippling, ensuring data integrity across systems
• Administer performance management cycles and employee data in Lattice, including template setup and data tracking
• Monitor and respond to HR-related mail such as tax documents and unemployment notices, escalating as needed
• Conduct background checks for international hires and manage compliance documentation workflows
• Identify and implement process improvements and automations across HR tools and workflows to increase efficiency and accuracy

What We’re Looking For:

• 3+ years of HR or People Ops experience, ideally in a fast-paced SaaS or startup environment
• Proficiency in Rippling (required) and Lattice (preferred), with a track record of managing core workflows in both platforms
• Highly organized and detail-oriented, with the ability to manage competing priorities across multiple workflows
• Excellent communication skills—clear, empathetic, and responsive in both written and verbal interactions
• Demonstrated ability to independently troubleshoot issues and make process-driven decisions
• Strong sense of discretion and trustworthiness in handling confidential information
• A proactive mindset with a passion for optimizing people processes and improving the employee experience
• Familiarity with U.S. employment laws, compliance practices, and core HR policies
• Comfortability navigating multiple tech tools and eagerness to become a subject matter expert in HR systems
• Bonus Points if you live in MST time zone or are able and willing to work MST hours

What You’ll Love About Mangomint

• Generous monthly wellness budget for gym memberships, yoga, etc.
• Premium subscription to the Calm app & One Medical membership
• Flexible and unlimited PTO
• 401k plan available (no matching)
• Employee stock option program

Mangomint is an equal opportunity employer. We do not discriminate against any employee or job applicant on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability and genetic information (including family medical history).

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources and Administrative

• Industries

  Software Development

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

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