People Operations Manager

Mangomint; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative SaaS company is seeking a detail-oriented People Operations Manager to enhance employee experience and streamline HR operations. This fully remote role offers the chance to work in a dynamic environment, coordinating employee engagement initiatives and managing key HR tools. The ideal candidate will thrive in a fast-paced setting, possess strong communication skills, and have a passion for optimizing HR processes. Join a fun and ambitious team dedicated to making every salon and spa more profitable while enjoying generous benefits and a flexible work-life balance.

Benefits

Health, dental, vision, life & LTD insurance

Generous monthly wellness budget

Premium subscription to Calm app

Flexible and unlimited PTO

401k plan available

Employee stock option program

Qualifications

• 3+ years of HR or People Ops experience in a fast-paced environment.
• Proficiency in Rippling and Lattice for managing HR workflows.

Responsibilities

• Be the go-to contact for HR policies and employee experience programs.
• Manage onboarding, performance cycles, and compliance documentation.

Skills

HR Management

People Operations

Communication Skills

Problem Solving

Compliance Knowledge

Organizational Skills

Process Improvement

Education

Bachelor's Degree in Human Resources or related field

Tools

Rippling

Lattice

Job description

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About the Job

About Mangomint

Mangomint is a fast-growing SaaS company on a mission to make every salon and spa more profitable. We are already the highest-rated salon and spa software in the US and Canada with thousands of customers and seek to become the #1 market leader in the coming years.

We’re a fully remote, fun, and ambitious team and get together every few months in person. As we grow, we’re looking to attract high-potential individuals who want to be part of a winning team. If that’s you, come join us!

About the Role

We’re looking for a people-first, detail-obsessed People Operations Manager to join our growing team at Mangomint. The People Operations Manager role at Mangomint is a highly cross-functional role focused on delivering a white-glove employee experience while keeping our HR systems and operations running smoothly. You’ll work closely with teams across the company to support our employees, manage key tools like Rippling and Lattice, and ensure compliance with all things HR-related.

If you thrive in fast-paced environments, love solving operational puzzles, and have a passion for people, this role is a great opportunity to grow your career in People Ops at a fast-growing SaaS company and one of the highest-rated salon and spa software companies.

As a People Operations Manager at Mangomint you will:

• Be employees’ go-to contact on policies, benefits, and day-to-day HR processes
• Coordinate employee experience programs and engagement touchpoints, including anniversaries, gifting, wellness check-ins
• Manage the logistics of equipment shipment, tracking, and hardware refreshes
• Own the onboarding experience from offer acceptance through ramp-up, including system access, equipment, training and documentation
• Maintain accurate employee records, org structure updates, and compensation changes in Rippling, ensuring data integrity across systems
• Administer performance management cycles and employee data in Lattice, including template setup and data tracking
• Monitor and respond to HR-related mail such as tax documents and unemployment notices, escalating as needed
• Conduct background checks for international hires and manage compliance documentation workflows
• Identify and implement process improvements and automations across HR tools and workflows to increase efficiency and accuracy

What We’re Looking For:

• 3+ years of HR or People Ops experience, ideally in a fast-paced SaaS or startup environment
• Proficiency in Rippling (required) and Lattice (preferred), with a track record of managing core workflows in both platforms
• Highly organized and detail-oriented, with the ability to manage competing priorities across multiple workflows
• Excellent communication skills—clear, empathetic, and responsive in both written and verbal interactions
• Demonstrated ability to independently troubleshoot issues and make process-driven decisions
• Strong sense of discretion and trustworthiness in handling confidential information
• A proactive mindset with a passion for optimizing people processes and improving the employee experience
• Familiarity with U.S. employment laws, compliance practices, and core HR policies
• Comfortability navigating multiple tech tools and eagerness to become a subject matter expert in HR systems
• Bonus Points if you live in MST time zone or are able and willing to work MST hours

What You’ll Love About Mangomint

• Health, dental, vision, life & LTD insurance
• Generous monthly wellness budget for gym memberships, yoga, etc.
• Premium subscription to the Calm app & One Medical membership
• Flexible and unlimited PTO
• 401k plan available (no matching)
• Employee stock option program

Mangomint is an equal opportunity employer. We do not discriminate against any employee or job applicant on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability and genetic information (including family medical history).

Location: United States (Remote)