Talent and People Operations Manager

Great Question; Denver (NC); Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative startup is seeking a dynamic Talent and People Operations Manager to shape a world-class team experience. This role is pivotal in streamlining recruitment, enhancing onboarding, and fostering a vibrant company culture. As the first dedicated People & Culture hire, you will play a crucial role in scaling the team from 40 to 60+ employees by 2025. If you thrive in a fast-paced, remote environment and are passionate about building a supportive workplace, this is an exciting opportunity to make a significant impact.

Benefits

Competitive Salary

Equity

Healthcare

Professional Development Stipends

Generous PTO

Qualifications

• 3-7 years in a Recruitment or People Operations role at a fast-paced company.
• Hands-on experience with recruiting and performance management.

Responsibilities

• Leading full-cycle recruiting efforts to scale the team.
• Building scalable hiring processes and improving onboarding.
• Designing employee engagement initiatives and managing lifecycle processes.

Skills

Recruitment

Performance Management

Compensation Benchmarking

Employee Engagement

Communication Skills

Tech-Savvy

Job description

Join to apply for the Talent and People Operations Manager role at Great Question

About Great Question

Great Question is the all-in-one customer research platform for understanding your customers. Run interviews, surveys, and prototype tests; query support tickets, app store reviews, and sales calls; and use AI to analyze it all in one place.

We’re a well-funded, seed-stage startup backed by Y Combinator and Funders Club, working with some of the most innovative companies in the world like Gusto, Experian, Canva & Brex.

Our company thrives on high trust, high agency and high EQ people. We believe in work being fun (you spend a lot of time there!), and you should enjoy the people you work with. We’re mostly remote but looking to establish regional hubs through 2025 (something we will need your help with!).

About The Role

At Great Question, we're building the future of customer research — and to scale the right way, we know that building a world-class team experience is just as important as building a world-class product.

We’re looking for an experienced, agile, high-agency Talent and People Operations Manager to join our fast-growing, fully remote team. You’ll be the first dedicated People & Culture hire, playing a crucial role in shaping how we recruit, develop, and support our team as we scale.

This role touches every part of the employee journey — from streamlining recruitment and onboarding, to building performance and compensation processes, to elevating our company culture and employee experience.

Yes, it’s a lot.

And yes, it’s exciting.

This is a rare opportunity to help lay the foundations for a company growing quickly and thoughtfully.

Responsibilities include:
- Leading full-cycle recruiting efforts to help scale from ~40 to 60+ employees by the end of 2025.
- Building scalable hiring processes.
- Improving onboarding processes.
- Developing performance review cycles and compensation benchmarking.
- Designing employee engagement initiatives.
- Managing employee lifecycle processes and ensuring compliance.
- Assisting with company-wide programs and internal communications.

Qualifications:
- 3-7 years in a Recruitment or People Operations / People & Culture role at a fast-paced company.
- Hands-on experience with recruiting, performance management, and compensation cycles.
- Experience rolling out new HR initiatives.

Skills:
- Leveraging modern tools and AI to streamline work.
- Curious and insight-driven.
- Excellent communication and collaboration skills.
- Autonomous, proactive, and tech-savvy.

Work Style:
- Experience working remotely.
- Comfortable with ambiguity and flexible structures.

Benefits include competitive salary and equity, healthcare, remote work, professional development stipends, and generous PTO.

Our interview process involves multiple stages, including application screening, program presentation, cultural fit, and a final interview with our CEO.

We are committed to diversity and inclusion, providing equal opportunities and fostering an inclusive environment.