People Operations Lead — US & India (Remote)

TrustRadius; United States; Remote; USD 110,000 - 170,000; Full time

Benefits offered by this job

Stock options

401(k) matching

Healthcare coverage

Wellness reimbursement

Mental health coaching

Job summary

HG Insights is seeking a seasoned People Operations Specialist to own the US people function, reporting to the Senior Director of People. This remote-first role in the US/India region requires building structured, compliant processes with a human touch while scaling with rapid growth.

You will manage US employment contracts, benefits, immigration, policy writing and cross-functional collaboration to deliver a seamless employee experience from onboarding to offboarding.

Qualifications

• 7+ years of progressive HR / People experience with strong US specific expertise.
• Proven experience in a SMB SaaS or technology company; understands pace and constraints.
• Hands-on US benefits administration including open enrolment and vendor management.
• Hands-on experience with HRIS platforms such as Workday, Namely, BambooHR, SAP SuccessFactors, Rippling or Lattice.
• Strong knowledge of US employment law across federal and state jurisdictions.
• Experience managing US immigration processes (H-1B, OPT, green card, I-9).
• Excellent policy writing translating legal requirements into clear language.
• Experience drafting and reviewing employment contracts and separation agreements.

Responsibilities

• Own drafting, review and management of AMER employment contracts and offer letters.
• Ensure documentation complies with US federal/state requirements.
• Partner with legal counsel on complex agreements.
• Oversee US benefits administration and enrolment processes.
• Maintain competitive and compliant US benefits programs and policies.
• Develop and maintain US people policies that are employee-friendly.
• Track changes in AMER employment law and update policies accordingly.
• Keep US Employee Handbook current and aligned with company values.
• Manage US immigration processes including visa sponsorship and I-9 compliance.

Skills

US HR expertise

SMB SaaS experience

HRIS platforms

US employment law

immigration processes

policy writing

employment contracts

ownership / self-starter

Tools

Workday

Namely

BambooHR

SAP SuccessFactors

Rippling

Lattice

Job description

HG Insights is seeking a seasoned People Operations Specialist to own the US people function, reporting to the Senior Director of People. This remote-first role in the US/India region requires building structured, compliant processes with a human touch while scaling with rapid growth.

You will manage US employment contracts, benefits, immigration, policy writing and cross-functional collaboration to deliver a seamless employee experience from onboarding to offboarding.