People Operations Lead: Onboarding & Process Automation

LangChain

San Francisco (CA)

On-site

USD 100,000 - 110,000

Full time

8 days ago

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Benefits offered by this job

Medical, dental, vision coverage

401(k)

In-office meals

Job summary

LangChain is seeking a People Operations professional to own onboarding end-to-end in our San Francisco office. You will manage pre-boarding, background checks, IT handoffs, and the data handoffs to Payroll and Workplace to ensure a complete new-hire experience.

You’ll run cohort onboarding twice monthly in SF, drive the 90-day support structure, be the US-hours frontline for employees, and document processes to close gaps between in-office and remote onboarding while building scalable SOPs and

Qualifications

2–5 years in people operations, HR coordination, or onboarding at a high-growth tech company with hands-on HRIS experience (Rippling preferred).
Fluency with I-9 employment eligibility verification and related compliance timelines.
Documentation-first mindset; writes clear, reusable knowledge.
AI-friendly; uses automation to reduce repetitive work.
Discretion with compensation, immigration, and personal data.
Comfort on a globally distributed team in a fast-paced environment.

Responsibilities

Own onboarding end-to-end, including pre-boarding and data handoffs to IT, Payroll, and Workplace.
Run cohort onboarding twice per month in SF, covering compliance and employee experience.
Drive the 90‑day support structure with cadence, buddy program, and surveys.
Be the US-hours frontline for employee questions and knowledge-base updates.
Write and maintain onboarding SOPs; bridge in-office and remote onboarding.
Automate repetitive tasks using AI and optimize provisioning and documentation.