People Operations Generalist & Office Lead

The Big Blue Box Ltd; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

The Big Blue Box in Houston, TX seeks an HR Generalist & Office Manager to manage the employee lifecycle from onboarding through offboarding, maintain records, coordinate recruiting, support benefits and payroll, and help enforce policies in a fast-paced environment.

You will also oversee day-to-day office operations, including supplies, vendors, facilities, meetings, and administrative support, while serving as a approachable first point of contact for staff.

Qualifications

• 2-4 years of experience in Human Resources, office administration, or a related field.
• Strong organizational, time-management, and prioritization skills, with the ability to meet deadlines.
• Excellent bilingual (English, Spanish) written and verbal communication and interpersonal skills, with the ability to work effectively with employees at all levels of the organization.
• Strong attention to detail and accuracy.
• Ability to maintain confidentiality and exercise good judgment.
• Proficiency with Microsoft Office, Adobe, and large language model (LLM) platforms.
• Ability to work independently while also functioning effectively as part of a team.

Responsibilities

• Serve as the first point of contact for employees on routine questions regarding HR policies, benefits, payroll, timekeeping, employee programs, and office administration; elevate complex matters to the HR Director.
• Prepare and distribute employee communications, newsletters, and company announcements.
• Maintain accurate and confidential employee personnel records and HRIS information.
• Support the HR Director and leadership team in administering HR policies, procedures, and programs, and in applying them consistently.
• Assist with compliance reporting, required employment records, and maintenance of workplace postings and notices.
• Post open positions, review applications, schedule interviews, and communicate with candidates.
• Coordinate pre-employment requirements, including background checks and I-9/E-Verify processing.
• Prepare new-hire documentation and coordinate orientation and new-hire training.
• Assist managers with performance review processes and related documentation.
• Document employee relations concerns, coordinate meetings, and elevate issues to the HR Director when appropriate.
• Support workplace investigations as directed by the HR Director.
• Coordinate benefit enrollment, changes, qualifying life events, annual open enrollment, and termination information with benefit providers.
• Maintain accurate benefit and deduction information in the HRIS/payroll system.
• Review timekeeping and payroll-related information for accuracy and assist with resolving discrepancies.
• Coordinate employee offboarding and termination processes, including exit paperwork and benefits information.
• Coordinate employee appreciation programs, recognition initiatives, company events, and other engagement activities.
• Maintain office supplies, equipment, furniture, and inventory; monitor levels and place orders as needed.
• Coordinate office maintenance, repairs, cleaning, and other facility services to maintain a safe, clean, and professional workplace.
• Coordinate incoming and outgoing mail, packages, and deliveries.
• Maintain an organized filing and records system for administrative documents.
• Coordinate logistics for company meetings, leadership activities, and business travel.
• Maintain relationships with office and administrative vendors; obtain quotes and assist with purchasing decisions as requested.
• Process administrative invoices and maintain appropriate supporting documentation.
• Coordinate business cards, name badges, office signage, and other company materials.
• Provide general administrative support to executives, managers, and employees.
• Maintain confidentiality and exercise sound judgment and discretion when handling employee and company information.
• Respond to employee and management requests in a timely, professional manner.
• Participate in special projects and initiatives as assigned.
• Perform other duties and responsibilities as assigned.

Skills

Bilingual English/Spanish

Organizational skills

Communication

Time management

Confidentiality

Education

Bachelor's degree in HR or related field

Tools

Microsoft Office

Adobe

LLM platforms

Job description

The Big Blue Box in Houston, TX seeks an HR Generalist & Office Manager to manage the employee lifecycle from onboarding through offboarding, maintain records, coordinate recruiting, support benefits and payroll, and help enforce policies in a fast-paced environment.

You will also oversee day-to-day office operations, including supplies, vendors, facilities, meetings, and administrative support, while serving as a approachable first point of contact for staff.