People Operations Generalist

Nooks; United States; On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Lunch provided

Unlimited PTO

Parental leave

Equity incentive plan

Work from home stipend

Commuter benefits

Annual offsite

Job summary

Nooks is seeking a detail-oriented People Operations Generalist to help build and run the People infrastructure that supports our team as we scale. You’ll own and operate onboarding, HRIS, benefits, leaves, immigration, Total Rewards administration, and employee lifecycle operations.

As Nooks scales, you’ll help ensure our People operations keep pace with growth while preserving speed, thoughtful handling, and a great employee experience.

Qualifications

• 3+ years of practical experience in a People or HR-related role - ideally in a high-growth startup environment.
• Experience administering employee benefits and partnering with benefits brokers and vendors.
• Working knowledge of employee leaves and core employment compliance requirements.
• Experience owning or significantly contributing to employee onboarding and lifecycle operations.
• Detail-oriented and data-driven mindset - ability to identify potential areas of improvement in our operational cadence.
• Strong project management skills and the ability to manage multiple recurring processes, deadlines, and employee needs simultaneously.
• Experience with HRIS systems, people analytics tools, and large datasets.
• Direct involvement in scaling startups from early-stage to larger organizational structures.
• Knowledge of HR compliance and regulations

Responsibilities

• Own and develop core people operations processes, including onboarding, offboarding, benefits, compliance, and employee lifecycle management
• Serve as a trusted resource for employees and managers navigating People programs, policies, and systems
• Help own our HRIS and broader People tech stack, including system configuration, employee data, workflows, integrations, reporting, and troubleshooting
• Own the operational side of onboarding and ensure every new hire has a smooth experience from signed offer through their first weeks at Nooks
• Administer benefits programs and support employees with enrollment, eligibility, qualifying life events, and benefits questions
• Manage employee leaves and accommodations in partnership with employees, managers, vendors, and Legal as needed
• Own the operational coordination of our immigration program in partnership with external immigration counsel
• Point of contact for employee questions and matters related to benefits, onboarding, immigration, leaves of absence, and time off
• Ensure compliance with local, state, and federal labor laws - and stay ahead of changes that impact our business and people
• Other People or general operations responsibilities as required by the People team on an ad-hoc basis

Skills

People operations

HRIS

Project management

Detail-oriented

System mindset

Proactive problem-solving

Startup experience

Data-driven mindset

Tools

HRIS systems

People analytics tools

Job description

• We’re looking for a detail-oriented and ambitious People Operations Generalist to to help build and run the People infrastructure that supports our team as we scale
• You’ll own and support many of the operational programs employees interact with throughout their time at Nooks - including HRIS, onboarding, benefits, leaves, immigration, Total Rewards administration, and employee lifecycle operations
• As Nooks scales, you’ll help us make sure our People operations scale with it - without losing the speed, thoughtfulness, and employee experience that matter to us
• Own and develop core people operations processes, including onboarding, offboarding, benefits, compliance, and employee lifecycle management
• Serve as a trusted resource for employees and managers navigating People programs, policies, and systems
• Help own our HRIS and broader People tech stack, including system configuration, employee data, workflows, integrations, reporting, and troubleshooting
• Own the operational side of onboarding and ensure every new hire has a smooth experience from signed offer through their first weeks at Nooks
• Administer benefits programs and support employees with enrollment, eligibility, qualifying life events, and benefits questions
• Manage employee leaves and accommodations in partnership with employees, managers, vendors, and Legal as needed
• Own the operational coordination of our immigration program in partnership with external immigration counsel
• Point of contact for employee questions and matters related to benefits, onboarding, immigration, leaves of absence, and time off
• Ensure compliance with local, state, and federal labor laws - and stay ahead of changes that impact our business and people
• Other People or general operations responsibilities as required by the People team on an ad-hoc basis

Benefits

• Health insurance: Comprehensive health insurance plans, including medical, dental, and vision coverage, to ensure you and your family have access to quality care.
• Catered lunch and dinner: Our office provide expensed lunches, dinners, snacks, and drinks.
• Unlimited paid time off: Unlimited paid time off, allowing you to take the time you need to recharge.
• Parental leave: 12-weeks (birthing) and 8-weeks (non-birthing) fully paid parental leave to bond with a newborn child or newly adopted or fostered child.
• Equity incentive plan: Giving you more flexibility to exercise stock options and participate in the company’s growth based on tenure at Nooks.
• Work from home stipend: Reimbursed home office equipment and supplies expenses, ensuring you have the tools needed for productivity.
• Commuter benefits: Subsidies for public transportation and parking, to make your daily commute more convenient and affordable.
• Annual offsite: Annual offsite event to foster team bonding, celebrate achievements, and align on company goals.

• You notice when something doesn’t work, dig into why, and build a better process rather than accepting unnecessary friction
• You’re highly organized, operationally rigorous, and genuinely care about creating a great employee experience
• This role is a great fit for someone who loves making complicated things simple
• Proactivity in problem-solving - you don’t just spot gaps; you fill them
• System-mindset - look for ways to simplify, automate, document, and improve processes
• 3+ years of practical experience in a People or HR-related role - ideally in a high-growth startup environment
• Experience administering employee benefits and partnering with benefits brokers and vendors
• Working knowledge of employee leaves and core employment compliance requirements
• Experience owning or significantly contributing to employee onboarding and lifecycle operations
• Detail-oriented and data-driven mindset - ability to identify potential areas of improvement in our operational cadence
• Strong project management skills and the ability to manage multiple recurring processes, deadlines, and employee needs simultaneously
• Experience with HRIS systems, people analytics tools, and large datasets
• Direct involvement in scaling startups from early-stage to larger organizational structures
• Knowledge of HR compliance and regulations