People Operations Coordinator

Ammortal

Black Mountain (NC)

Hybrid

USD 52,000 - 60,000

Full time

23 hours ago

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Benefits offered by this job

Health insurance (80%+)

Equity: 15,000 options vesting over 4y

Flexible PTO

On-site Mars Hill, NC location

Job summary

Ammortal is seeking a People Operations Coordinator to own Mars Hill office operations and be the go-to in-house resource for the onsite team. You’ll manage space, vendors, onboarding logistics, and events to keep the office running smoothly in a fast-growing startup.

You will coordinate with cross-functional teams, ensure safety compliance, and streamline procurement of supplies and services, enabling manufacturing, supply chain, and operations to ship chambers efficiently.

Qualifications

2+ years of office management, facilities coordination, or administrative operations experience.
Experience managing vendor relationships and service contracts.
Strong organizational skills with a track record of managing multiple priorities simultaneously.
Proficiency with basic office technology (email, spreadsheets, cloud file management).
Basic AI literacy: comfort using AI tools to draft communications, organize information, or streamline routine administrative tasks.
Experience in manufacturing, production, or warehouse environments is a plus.
Familiarity with workplace safety standards (OSHA basics).
Experience supporting onboarding or new hire logistics.
Experience working at a startup or high-growth company.
Familiarity with the Asheville / Western North Carolina area.

Responsibilities

Office Operations & Maintenance: Own the daily operation of the Mars Hill office. Ensure the workspace is clean, organized, safe, and fully functional.
Coordinate maintenance, repairs, and cleaning. Manage relationships with building management, cleaning services, and maintenance vendors
Supplies & Inventory Management: Manage procurement of office supplies, breakroom essentials, cleaning products, and general facility consumables
Vendor & Service Provider Coordination: Serve as the primary point of contact for facility-related vendors: janitorial, HVAC, internet/telecom, security, and any other service providers. Manage contracts, schedules, and service quality
Onsite Team Support: Be the go-to resource for the Mars Hill team. Support onboarding logistics for new hires (workspace setup, building access, equipment). Coordinate team lunches, meetings, and facility-related events. Manage visitor access and guest coordination for partner and team visits
Mail, Shipping & Receiving: Handle incoming and outgoing mail and packages for the office (non-production shipments). Coordinate with carriers for office-related deliveries
Safety & Compliance: Ensure the facility meets local health, safety, and fire code requirements. Maintain safety supplies (first aid kits, fire extinguishers, signage). Support any facility-related compliance documentation. Coordinate with leadership on workplace safety initiatives
Administrative Support: Provide general administrative support to the operations and leadership teams as needed

Skills

Proactive problem solving

Organizational rigor

Clear communication

Vendor management

Startup adaptability

Education

Experience: 2+ years in office management

Tools

Google Workspace

Spreadsheets

Slack/communication tools

Notion

Job description

Full-time

Hybrid | Mars Hill, North Carolina

$52,000 - $60,000

About Us

The Ammortal Chamber brings together multiple scientifically backed technologies into one experience. It is a healing technology that can be utilized by wellness clinics and inside the home. Our clients include specialty spas and clinics, sports teams, and individuals who are biohackers or athletes.

About Us

We are a small team with a startup culture. After our first full year shipping a finished product on the market, we’ve shown strong growth. Our team is made up of engineers, health professionals, and startup entrepreneurs.

As we continue expanding, this role offers hands-on experience, opportunities to grow into leadership, and the chance to make a tangible impact by developing and delivering cutting-edge wellness technology. You’ll collaborate across disciplines to innovate and shape technologies that enhance well-being for our clients.

What is this role and why does it exist?

Ammortal is scaling rapidly, from 114 chambers shipped in 2025 to over 230 planned for 2026, and our Mars Hill facility is the operational center of gravity. As our team grows and production volume increases, we require someone who owns the day-to-day functioning of this space: keeping it organized, well-supplied, and running smoothly so that our manufacturing, supply chain, and operations teams can focus on building and shipping chambers.

The People Operations Coordinator is the person who makes sure nothing falls through the cracks at the office level. You’ll manage the physical workspace, coordinate with vendors, support onsite team logistics, and serve as the go-to person for anything the Mars Hill team needs to do their best work. This role is foundational; it’s about creating the conditions for a high-performing team to thrive in a fast-moving environment.

Responsibilities

Office Operations & Maintenance: Own the daily operation of the Mars Hill office. Ensure the workspace is clean, organized, safe, and fully functional. Coordinate maintenance, repairs, and cleaning. Manage relationships with building management, cleaning services, and maintenance vendors
Supplies & Inventory Management: Manage procurement of office supplies, breakroom essentials, cleaning products, and general facility consumables
Vendor & Service Provider Coordination: Serve as the primary point of contact for facility-related vendors: janitorial, HVAC, internet/telecom, security, and any other service providers. Manage contracts, schedules, and service quality
Onsite Team Support: Be the go-to resource for the Mars Hill team. Support onboarding logistics for new hires (workspace setup, building access, equipment). Coordinate team lunches, meetings, and facility-related events. Manage visitor access and guest coordination for partner and team visits
Mail, Shipping & Receiving: Handle incoming and outgoing mail and packages for the office (non-production shipments). Coordinate with carriers for office-related deliveries
Safety & Compliance: Ensure the facility meets local health, safety, and fire code requirements. Maintain safety supplies (first aid kits, fire extinguishers, signage). Support any facility-related compliance documentation. Coordinate with leadership on workplace safety initiatives
Administrative Support: Provide general administrative support to the operations and leadership teams as needed

Skills To Excel

Proactive Problem-Solving: You notice things before they become problems. A leaky faucet, a low supply shelf, a vendor contract coming up for renewal, you handle it before anyone has to ask. In a scaling production environment, this anticipation is critical
Organizational Rigor: You thrive on systems and checklists. Managing multiple vendors, supply schedules, and office needs requires someone who keeps everything tracked and nothing slips. You bring order to complexity
Clear Communication: You communicate directly and professionally with vendors, team members, and leadership. You know when to elevate, when to handle something yourself, and how to keep the right people informed without creating noise
Vendor Management: You can manage service providers, hold them accountable, negotiate fair terms, and know when it’s time to switch
Startup Adaptability: This isn’t a corporate office with a facilities department down the hall. You’ll wear multiple hats, figure things out on the fly, and take ownership of problems that don’t have a clear owner yet. You’re comfortable with ambiguity and energized by building something

Requirements

Qualifications (Must Haves)

2+ years of office management, facilities coordination, or administrative operations experience
Experience managing vendor relationships and service contracts
Strong organizational skills with a track record of managing multiple priorities simultaneously
Proficiency with basic office technology (email, spreadsheets, cloud file management)

Qualifications (Nice To Haves)

Basic AI literacy: comfort using AI tools (e.g., ChatGPT, Claude) to draft communications, organize information, or streamline routine administrative tasks
Experience in a manufacturing, production, or warehouse environment
Familiarity with workplace safety standards (OSHA basics)
Experience supporting onboarding or new hire logistics
Experience working at a startup or high-growth company
Familiarity with the Asheville / Western North Carolina area

What Technical Knowledge Do You Need to Perform in This Role?

Required