People Operations & Benefits Specialist

Great Hearts Academies; Phoenix (AZ); Hybrid; USD 23,000 - 32,000; Full time

Job summary

Great Hearts Academies is seeking a People Operations & Benefits Administrator to provide hands‑on administrative support to HR, Benefits, and People Operations teams in a hybrid Phoenix, AZ environment. The role focuses on keeping records, documentation, and team logistics organized to support day‑to‑day People Team operations.

Responsibilities include managing HR/Benefits inboxes, providing first‑level benefits support, maintaining employee records, assisting with audits and compliance tasks,

Qualifications

• Associate degree or higher preferred.
• 1–3 years of administrative/HR or related experience preferred.
• Excellent customer service, communication, and follow‑through.
• Strong organization, attention to detail, and time management.
• Ability to manage multiple priorities with minimal daily supervision.
• Proficiency with Microsoft Outlook, Excel, Word, Teams, and SharePoint.
• Ability to learn new systems quickly and maintain confidentiality.
• Must be able to pass required background and fingerprint screenings.
• Frequent computer, phone, and video conferencing use.
• Occasional lifting or moving of materials up to 15 pounds may be required.
• Occasional local travel may be required.

Responsibilities

• Monitor shared HR and Benefits inboxes, routing questions to the right team member.
• Provide first‑level support to employees regarding benefits, leave programs, and HR processes.
• Support employee communications related to benefits and People Team initiatives.
• Maintain accurate employee records and electronic personnel files.
• Assist with HR audits, reporting, and compliance tasks.
• Handle sensitive information with discretion and confidentiality.
• Support onboarding, changes, data entry, and People Operations workflows.
• Maintain organized SharePoint sites and resources for the People Team.
• Conduct data audits to ensure records are accurate and complete.
• Support inquiries related to People Team systems and processes.
• Coordinate travel, expenses, scheduling, and related logistics.
• Support special projects and department initiatives.
• Manage calendars and meetings for People Team leaders.
• Schedule meetings, prepare materials, support event logistics, and maintain notes.
• Maintain and organize HR/People Team SharePoint resources.
• Provide general administrative support across HR, Benefits, and People Operations teams.

Skills

Customer service

Communication

Organization

Time management

Multitasking

Confidentiality

Education

Associate degree or higher

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Microsoft Teams

SharePoint

Job description

Great Hearts Academies is seeking a People Operations & Benefits Administrator to provide hands‑on administrative support to HR, Benefits, and People Operations teams in a hybrid Phoenix, AZ environment. The role focuses on keeping records, documentation, and team logistics organized to support day‑to‑day People Team operations.

Responsibilities include managing HR/Benefits inboxes, providing first‑level benefits support, maintaining employee records, assisting with audits and compliance tasks,