People Operations & Benefits Administrator

Great Hearts Academies; Phoenix (AZ); Hybrid; USD 23,000 - 32,000; Full time

Job summary

Great Hearts Academies is seeking a People Operations & Benefits Administrator to provide hands‑on administrative support to HR, Benefits, and People Operations teams in a hybrid Phoenix, AZ environment. The role focuses on keeping records, documentation, and team logistics organized to support day‑to‑day People Team operations.

Responsibilities include managing HR/Benefits inboxes, providing first‑level benefits support, maintaining employee records, assisting with audits and compliance tasks,

Qualifications

• Associate degree or higher preferred.
• 1–3 years of administrative/HR or related experience preferred.
• Excellent customer service, communication, and follow‑through.
• Strong organization, attention to detail, and time management.
• Ability to manage multiple priorities with minimal daily supervision.
• Proficiency with Microsoft Outlook, Excel, Word, Teams, and SharePoint.
• Ability to learn new systems quickly and maintain confidentiality.
• Must be able to pass required background and fingerprint screenings.
• Frequent computer, phone, and video conferencing use.
• Occasional lifting or moving of materials up to 15 pounds may be required.
• Occasional local travel may be required.

Responsibilities

• Monitor shared HR and Benefits inboxes, routing questions to the right team member.
• Provide first‑level support to employees regarding benefits, leave programs, and HR processes.
• Support employee communications related to benefits and People Team initiatives.
• Maintain accurate employee records and electronic personnel files.
• Assist with HR audits, reporting, and compliance tasks.
• Handle sensitive information with discretion and confidentiality.
• Support onboarding, changes, data entry, and People Operations workflows.
• Maintain organized SharePoint sites and resources for the People Team.
• Conduct data audits to ensure records are accurate and complete.
• Support inquiries related to People Team systems and processes.
• Coordinate travel, expenses, scheduling, and related logistics.
• Support special projects and department initiatives.
• Manage calendars and meetings for People Team leaders.
• Schedule meetings, prepare materials, support event logistics, and maintain notes.
• Maintain and organize HR/People Team SharePoint resources.
• Provide general administrative support across HR, Benefits, and People Operations teams.

Skills

Customer service

Communication

Organization

Time management

Multitasking

Confidentiality

Education

Associate degree or higher

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Microsoft Teams

SharePoint

Job description

The People Operations & Benefits Administrator provides hands‑on administrative support to the HR, Benefits, and People Operations teams. This hybrid role in Phoenix, AZ helps keep shared communication channels, records, documentation, and team logistics organized to support day‑to‑day People Team operations.

Key Responsibilities

• Monitor shared HR and Benefits inboxes, answering routine questions and routing more complex issues to the appropriate team member.
• Provide first‑level support to employees regarding benefits, leave programs, employment documentation, policies, and HR processes.
• Support employee communications connected to benefits and People Team initiatives.
• Maintain accurate employee records and electronic personnel files.
• Assist with HR audits, reporting, and other compliance‑related administrative tasks.
• Handle employee information and sensitive records with discretion and confidentiality.
• Support onboarding, personnel changes, data entry, document management, and People Operations workflows.
• Maintain organized electronic file storage, retention practices, and SharePoint resources for the People Team.
• Conduct data audits to help ensure employee records are accurate and complete.
• Support employee and manager inquiries related to People Team systems and processes.
• Coordinate travel arrangements, expense submissions, scheduling, and related administrative logistics.
• Support special projects and department initiatives as assigned.
• Manage calendars and coordinate meetings for People Team leaders, primarily HR and Benefits leadership when needed.
• Schedule meetings, prepare materials, support event logistics, and maintain meeting notes and follow‑up tracking.
• Maintain and organize HR and People Team SharePoint sites and resources.
• Provide general administrative support across the HR, Benefits, and People Operations teams.

Required Qualifications

• Associate degree or higher preferred.
• 1–3 years of experience in administrative support, human resources, benefits support, or a related field preferred.
• Excellent customer service, communication, and follow‑through.
• Strong organization, attention to detail, and time management.
• Ability to manage multiple priorities with minimal daily supervision.
• Proficiency with Microsoft Outlook, Excel, Word, Teams, and SharePoint.
• Ability to learn new systems and processes quickly.
• Sound judgment with a demonstrated ability to maintain confidentiality.
• Must be able to pass required background and fingerprint screenings.
• Frequent computer, phone, and video conferencing use expected.
• Ability to sit, stand, reach, bend, and perform repetitive hand movements.
• Occasional lifting or moving of materials up to 15 pounds may be required.
• Occasional local travel may be required.

Tools and Technologies

• Microsoft Outlook
• Microsoft Excel
• Microsoft Word
• Microsoft Teams
• SharePoint

Work Location and Schedule

Location: Phoenix, AZ (hybrid)

Compensation

• Salary range: USD 20 - 20 per hourly
• FLSA status: Non‑Exempt, Hourly (approximately $20.50/hour)

Background Check and Employment Contingency

Employment is contingent upon successful completion of a criminal history background check and fingerprint clearance in accordance with state requirements.

Travel Requirements

Local travel may be needed for training and professional development opportunities.

Additional Information

This description reflects management’s assignment of essential functions. It does not exclude or restrict the tasks that may be assigned.