People Operations Associate — Onboarding, Learning & Automation

Alan; United States; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

MacBook Pro

Healthcare insurance

Commuter benefits

Training budget

Job summary

Alan is hiring to build a world-class onboarding and People Operations function in the United States. You will own pre-boarding and onboarding operations end to end, continuously improving the process so every new Alaner’s first weeks feel smooth and well-supported.

You’ll gain hands-on experience with HR fundamentals, be the first point of contact for day-to-day requests, and gradually handle individual situations while guiding leads and coaches with care and structure.

Responsibilities

• Employee experience — own the pre-boarding and onboarding operations end to end, and continuously improve the process so every new Alaner's first weeks feel smooth and well-supported.
• People operations — get hands-on with the fundamentals of HR and be the first point of contact for Alaners navigating day-to-day requests.
• Individual situations — shadow, then gradually own simple individual situations, learning how to guide leads and coaches through sensitive conversations with care and structure.
• Learning and development — coordinate and improve our training programmes for leads and coaches, help measure their real-world impact, and iterate based on what the data tells you.
• Automation and AI — spot what is still manual and should not be, then build the automations to fix it. We use Claude and Dust — you will too.
• Data and reporting — track key People metrics, turn them into clear insights, and make sure the team always knows what is working and what is not.
• Documentation — write and maintain clear, user-friendly documentation so Alaners can self-serve and leads can act with confidence without always needing to ask.

Job description

Alan is hiring to build a world-class onboarding and People Operations function in the United States. You will own pre-boarding and onboarding operations end to end, continuously improving the process so every new Alaner’s first weeks feel smooth and well-supported.

You’ll gain hands-on experience with HR fundamentals, be the first point of contact for day-to-day requests, and gradually handle individual situations while guiding leads and coaches with care and structure.