People Operations and Payroll Manager

Phoenix Rescue Mission; Pomona (CA); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with employer match

Generous paid time off

Paid holidays

Job summary

Phoenix Rescue Mission is seeking a People Operations and Payroll Manager to be the trusted partner for leaders, ensuring fair treatment and accurate payroll across the organization. You will advise on employee relations, compliance, and payroll processes with ownership and growth potential.

The role requires experience in HR operations and payroll, proficiency with Paylocity, and a heart for nonprofit work and faith-driven values.

Qualifications

• Three to five years of progressive experience in HR operations, payroll, and employee relations.
• Hands‑on payroll processing in an HRIS such as Paylocity.
• Working knowledge of employment law, including FLSA, FMLA, and ADA.
• Bachelor’s degree in HR, business, or a related field preferred; equivalent experience considered.
• HR or payroll certification (PHR, SHRM‑CP, CPP, or similar) preferred.
• Nonprofit or mission‑driven experience preferred.
• Proficiency with Microsoft 365.
• A personal and growing relationship with Jesus Christ, and willingness to sign the Mission’s Statement of Faith and Lifestyle.

Responsibilities

• Coach managers and directors through attendance, performance, and performance improvement plan conversations.
• Protect compliance by staying current on employment law and managing workers’ compensation and unemployment claims.
• Own payroll: process bi-weekly and bonus payroll, including garnishments, with audits and reports.
• Be the go-to for employees on HR, payroll, and benefits questions.
• Maintain HRIS, personnel files, and benefits records.
• Support onboarding, terminations, and offboarding processes.
• Manage HR vendor relationships.

Skills

Payroll processing

HR operations

Employee relations

Policy compliance

Microsoft 365

Attention to detail

Education

Bachelor's degree in HR or related field

PHR/SHRM-CP/CPP certification

Tools

Paylocity

HRIS

Job description

Description

We transform lives.

Phoenix Rescue Mission is a place of hope, healing, and new beginnings for men, women, and children facing hunger, homelessness, addiction, and other life-controlling issues. We follow Christ's example of servant-leadership and teamwork, and we are a certified Best Christian Workplace. God is doing important work here, and we'd love for you to be part of it.

As People Operations and Payroll Manager, you are the trusted partner our leaders call when a conversation gets hard, and the steady expert who keeps our people supported, treated fairly, and paid accurately.

WHY THIS ROLE MATTERS

Our team serves people in crisis, and they deserve to work for leaders who are well supported and to be paid correctly. You will be the steady, expert voice on employee relations, compliance, and payroll, with real ownership and room to grow your influence as trust builds.

WHAT YOU WILL DO

• Coach managers and directors. Guide leaders through attendance, performance, and performance improvement plan conversations with empathy, clarity, and consistency, so directors bring the Chief of Staff strategic questions rather than routine ones.
• Protect compliance. Stay current on employment law, update policies and practices, manage workers’ compensation and unemployment claims, run the drug and alcohol testing program, and work with outside counsel as needed.
• Own payroll. Process bi-weekly and bonus payroll, including garnishments, and ensure accuracy through audits, reporting, and proactive checks.
• Be the go-to for employees. Answer questions on HR, payroll, and routine benefits.
• Keep records accurate. Maintain the HRIS (Paylocity), personnel and benefit files, and benefits updates.
• Support the full employee lifecycle. Welcome new hires after onboarding, and manage terminations, exit interviews, and offboarding.
• Manage HR vendor relationships.

WHAT YOU BRING

• Three to five years of progressive experience in HR operations, payroll, and employee relations
• Hands‑on payroll processing in an HRIS such as Paylocity
• Working knowledge of employment law, including FLSA, FMLA, and ADA
• Bachelor’s degree in HR, business, or a related field preferred; equivalent experience considered
• HR or payroll certification (PHR, SHRM‑CP, CPP, or similar) preferred
• Nonprofit or mission‑driven experience preferred
• Proficiency with Microsoft 365
• A personal and growing relationship with Jesus Christ, and willingness to sign the Mission’s Statement of Faith and Lifestyle

WHO WILL LOVE THIS JOB

• You enjoy being a trusted advisor who can handle sensitive situations with composure and discretion.
• You think critically, use sound judgment, and work well alongside a small HR team.
• You take pride in accuracy and in knowing the numbers are right.
• You see HR excellence as ministry and want to work in a Christ‑centered community.

WHAT WE OFFER

• Work that matters, alongside a team that celebrates one another
• Medical, dental, and vision coverage
• 401(k) with employer match
• Generous paid time off
• Paid holidays: 12

FAITH IS CENTRAL TO WORKING HERE

Phoenix Rescue Mission is an evangelical Christian ministry, and our faith is part of everyday work, not an add‑on. Every team member, in every role, is part of the ministry. Before you apply, please consider whether this is an environment where you would be comfortable and want to grow.

• Statement of Faith and Lifestyle. All employees are required to read, agree with, and sign the Mission’s Statement of Faith and Lifestyle as a condition of employment.
• A Christ‑centered workplace. Prayer, encouragement, and ministry are woven into our meetings and relationships. We look for people who have a personal relationship with Jesus Christ and/or who are actively growing in their faith, and who want to live it out through excellent work.

If this sounds like where God is leading you, we would love to hear from you.

Phoenix Rescue Mission is an equal opportunity employer consistent with its rights as a religious not-for-profit organization to exercise employment preferences for members of the Christian faith. Employees must affirm their alignment with the Mission's Statement of Faith and adhere to the Mission's employee policies and guidelines as set forth by the CEO.