Executive Operations Manager

Phoenix Rescue Mission; Pomona (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with employer match

Generous paid time off

Paid holidays

Job summary

Phoenix Rescue Mission is seeking an Executive Operations Manager to act as the engine for our leadership team in Pomona, CA. You will ensure ELT decisions become action, protect leadership time, and drive strategic initiatives with disciplined project tracking.

You will manage calendars, draft briefings for meetings with donors and partners, support governance with the Board, and coordinate training and organizational projects to keep the ministry on track.

Qualifications

• 3–5 years of progressive experience in executive support, project coordination, or operations.
• Bachelor's degree preferred; some college plus strong experience welcome.

Responsibilities

• Run the ELT operating rhythm: gather updates, build agendas, capture decisions, and follow up through close.
• Drive strategic initiatives from idea to done with project plans and milestones.
• Protect the CEO's and Chief of Staff's time: manage calendars, screen requests, prepare briefings for meetings with donors and partners.
• Support the Board and its committees: calendars, agendas, packets, minutes, governance records.
• Prepare concise progress updates for ELT and the Board.
• Coordinate training and special organizational projects as they arise.

Skills

Executive support

Project coordination

Operations management

Calendar management

Written communication

Microsoft 365

Education

Bachelor's degree preferred

Tools

Asana

Monday.com

Microsoft 365

Job description

Description

We transform lives.

Phoenix Rescue Mission is a place of hope, healing, and new beginnings for men, women, and children facing hunger, homelessness, addiction, and other life-controlling issues. We follow Christ's example of servant-leadership and teamwork, and we are a certified Best Christian Workplace. God is doing important work here, and we'd love for you to be part of it.

As Executive Operations Manager, you are the engine behind our leadership team. You keep the CEO's time pointed at donors, funders, and partners, and you make sure what our Executive Leadership Team (ELT) decides actually gets done.

WHY THIS ROLE MATTERS

Good decisions only change lives when someone follows them through. You will own the rhythm, the tracking, and the follow-up that turn ELT and Board decisions into results, and you will protect the time of the people leading this ministry.

WHAT YOU WILL DO

• Run the ELT operating rhythm. Gather leader updates, build agendas, capture decisions, and follow up on every action item until it closes.
• Drive strategic initiatives from idea to done. Build project plans, set milestones, and check in with owners. Run a shared project board so everyone sees the same status in real time, and flag stalled or competing projects for ELT decisions.
• Protect the CEO's and Chief of Staff's time. Manage calendars and inboxes, screen and recommend on meeting and speaking requests, prepare briefings before key meetings with donors, funders, and partners, and provide a short daily look-ahead.
• Support the Board and its committees. Own calendars, agendas, packets, minutes, and governance records.
• Keep leadership informed. Prepare concise progress updates for ELT and the Board.
• Support training and special projects. Coordinate consultant-led training, culture events such as Refresh, Spiritual Renewal, and the Christmas party, and other organizational projects as they arise.

WHAT YOU BRING

• Three to five years of progressive experience in executive support, project coordination, or operations. Experience supporting senior executives or a governing board is a plus.
• Bachelor's degree preferred. Some college plus strong, relevant experience is welcome.
• Proven ability to manage multiple complex projects at once and follow through with minimal supervision
• Sound judgement and strict confidentiality
• Excellent writing, proofreading, and communication skills, including executive-level reports and presentations
• Proficiency with Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams) and project tools such as Asana or Monday
• Nonprofit or mission-driven experience preferred
• A personal and growing relationship with Jesus Christ, and willingness to sign the Mission’s Statement of Faith and Lifestyle

WHO WILL LOVE THIS JOB

• You anticipate needs before anyone asks.
• You find satisfaction in a clean calendar, a closed loop, and a team that is moving together.
• You bring a servant’s heart and a steady, professional presence to a busy leadership team.

WHAT WE OFFER

• Work that matters, alongside a team that celebrates one another
• Medical, dental, and vision coverage
• 401(k) with employer match
• Generous paid time off
• Paid holidays: 12

FAITH IS CENTRAL TO WORKING HERE

Phoenix Rescue Mission is an evangelical Christian ministry, and our faith is part of everyday work, not an add-on. Every team member, in every role, is part of the ministry. Before you apply, please consider whether this is an environment where you would be comfortable and want to grow.

• Statement of Faith and Lifestyle. All employees are required to read, agree with, and sign the Mission’s Statement of Faith and Lifestyle as a condition of employment.
• A Christ-centered workplace. Prayer, encouragement, and ministry are woven into our meetings and relationships. We look for people who have a personal relationship with Jesus Christ and/or who are actively growing in their faith, and who want to live it out through excellent work.

Phoenix Rescue Mission is an equal opportunity employer consistent with its rights as a religious not-for-profit organization to exercise employment preferences for members of the Christian faith. Employees must affirm their alignment with the Mission's Statement of Faith and adhere to the Mission's employee policies and guidelines as set forth by the CEO.