Verification of Benefits Specialist

Remote Jobs At Sandstone Care; United States; Remote; USD 60,000 - 80,000; Full time

Job description

Position: Verification of Benefits (VOB) Specialist

Job Type: Full Time

Location: Remote (Candidates must live in CO, IL, MD, or VA)

Schedule: Monday to Friday 9:30am to 6:00pm

Compensation: $18-20 Per Hour + Full Time Benefits

About The Role

The Verification of Benefits (VOB) Specialist plays a critical role in the revenue cycle by verifying insurance coverage, providing cost estimates for client out-of-pocket expenses, and collaborating with admissions and billing teams. This position requires strong analytical skills, attention to detail, and the ability to communicate effectively with insurance providers and internal stakeholders.

Key Responsibilities:

• Compile insurance verification and eligibility information submitted by admissions.
• Calculate and post required admission deposits in Salesforce based on obtained information.
• Ensure that verification and eligibility information from payers/insurance companies is accurate.
• Report any inability to obtain verification or incomplete information to the manager immediately.
• Monitor a list of verification requests to ensure timely processing.
• Keep the supervisor informed about matters related to verification of benefits.
• Represent the company professionally at all times.
• Maintain high integrity and honesty in all dealings.

Education & Experience Requirements:

• Education: High school diploma or GED required; bachelor’s degree preferred.
• Insurance Verification & Revenue Cycle Management: At least 1 year Experience working with insurance providers and verifying benefits REQUIRED
• Detail Orientation & Compliance: Strong ability to ensure accuracy in documentation, data entry, and compliance with regulatory standards.
• Communication: Clearly communicate benefit details in writing.
• Problem-Solving & Critical Thinking: Capable of navigating coverage.
• Technology & Data Entry Proficiency: Skilled in Microsoft Office Suite, billing software, and electronic medical records (EMR) systems.
• Team Collaboration: Ability to work closely with admissions, billing, and clinical teams to ensure smooth client onboarding and financial processes.

Other Requirements:

• Candidates applying for this position should be aware that an offer for employment in this position iscontingent upon passinga comprehensive background check, encompassing criminal records and motor vehicle reports.

The Perks:

At Sandstone Care, we believe that great care starts with our employees. That’s why we offer a comprehensive benefits packageto support you in your personal and professional journey. Some of the benefits include:

• A competitive compensation and total rewards package including a meaningful hourly rate, bonus incentive programs, merit-based pay increases, 401k with a 5% company match, and professional growth opportunities.
• A flexible PTO package that includes accrued PTO, paid holidays, and wellbeing days.
• High quality medical, dental, and vision insurance with a variety of package options that meet your needs and majority company paid.
• A robust Employee Assistance Program: Including counseling, legal consultations, financial planning, and wellness coaching.
• A collaborative and supportive community of team members: Fostering a positive work environment.

What to Expect: Our Interview Process

Here's an overview of what comes next:

• Application Review: We'll promptly review your application within one business day.
• Discovery Call: Expect a 30–45-minute discovery call with one our Recruiters
• Supervisor Interview: Expect a 1-hour interview with our Verification of Benefits Manager.
• Offer: If all goes well, you'll receive an offer.

Expected Interview Timeline: The entire process typically takes 2-3 weeks.

Sandstone Care’s Commitment to Diversity, Equity, & Inclusion

At Sandstone Care, we are committed to fostering a culture of diversity, equity, and inclusion that not only enriches the lives of our employees but also ensures the wellbeing and care of our clients, regardless of their race, ethnicity, gender identity, sexual orientation, socioeconomic status, age, ability, or background. We believe that embracing diversity and promoting equity and inclusion are integral to our mission of providing high-quality behavioral health services.

Sandstone Care is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered. We do not discriminate based on race, color, religion, creed, age, sex, national origin, ancestry, marital status, veteran status, sexual orientation, gender identity, disability, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs.

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