People & Leadership Development Manager

Northwest Human Services, Inc.; Salem (OR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Healthcare insurance plans

Group Life: Short-Term & Long-Term

403(b) retirement plan

Flex Spending Account

PTO

Paid Holidays

Continuing Education & Training

Employee Healthy Living Program

Job summary

Northwest Human Services in Salem, OR is seeking a Learning & Development Manager to strengthen our workforce through onboarding, leadership development, training, and culture initiatives. You will partner with leaders across the organization to identify learning needs and deliver programs that connect people to our mission.

The role emphasizes designing and coordinating organization-wide learning, coordinating LMS, and supporting employee engagement, wellness, and compliance readiness.

Qualifications

• Bachelor's degree in Human Resources, Organizational Development, Education, Business, Healthcare Administration, Psychology, Communications, or a related field; equivalent experience may be considered.
• Five or more years of related experience in learning and development, HR, organizational development, training, employee engagement, leadership development, or a related field.
• Experience designing and facilitating adult learning, leadership development, onboarding, or organizational training.
• Strong communication, facilitation, organization, project management, and relationship-building skills.
• Ability to manage multiple priorities and maintain confidentiality.
• Proficiency with Microsoft 365 and experience working with learning, HRIS, or related technology.
• Valid Oregon Driver's License and proof of automobile insurance.

Responsibilities

• Develop and coordinate organization-wide learning and development programs.
• Assess training needs and create annual and quarterly training plans.
• Design engaging training, resources, and learning opportunities for employees and leaders.
• Facilitate new employee orientation and support onboarding.
• Coordinate LMS activities, training assignments, completion tracking, and reporting.
• Design and facilitate leadership development programs.
• Support managers with communication, coaching, accountability, conflict management, performance management, and change leadership.
• Help create career development, mentorship, and growth opportunities.
• Partner with leaders to identify skill gaps and employee development needs.
• Coordinate employee wellness, recognition, engagement, and culture-building programs.
• Support engagement surveys, pulse checks, stay interviews, and events.
• Use feedback to improve the employee experience.
• Foster a workplace where employees feel valued and connected.
• Partner with Compliance, Quality, clinical, operational, and HR leaders to support training and regulatory readiness.
• Maintain accurate training records and support audit and accreditation needs.
• Serve as a backup for initial employee relations intakes when needed.

Skills

People development

Facilitation

Communication

Organization

Project management

Relationship-building

Confidentiality

Leadership development

Education

Bachelor's degree in HR/OD/Ed/Business/Healthcare Admin/Psych/Comm

Tools

Microsoft 365

HRIS

Job description

Northwest Human Services in Salem, OR is seeking a Learning & Development Manager to strengthen our workforce through onboarding, leadership development, training, and culture initiatives. You will partner with leaders across the organization to identify learning needs and deliver programs that connect people to our mission.

The role emphasizes designing and coordinating organization-wide learning, coordinating LMS, and supporting employee engagement, wellness, and compliance readiness.