People-Focused Team Leader & Shift Lead

Workstream; Lloyd's Corners (NY); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Learning from leaders

Growth opportunities

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A is seeking a Team Leader to uphold our culture and drive Operational Excellence. You’ll support senior leadership, coach teammates, and model our values in a fast-paced restaurant environment.

The role emphasizes timely task completion, guest service, and accountability, with opportunities for growth and development within a locally owned operation. Strong communication and teamwork are essential to lead shifts and ensure excellent guest experiences daily.

Qualifications

• Experience leading a fast-paced team in a service setting.
• Strong communication and interpersonal skills.
• Ability to train and coach new hires.
• Reliable transportation and flexibility in scheduling.

Responsibilities

• Lead daily operations to ensure smooth restaurant flow.
• Coach and develop team members to meet standards.
• Open and close the restaurant; manage shift coverage.
• Provide friendly, proactive guest service.
• Ensure accuracy in cash handling and housekeeping.

Skills

Team leadership

Customer service

Communication

Coaching

Shift supervision

Job description

Chick-fil-A is seeking a Team Leader to uphold our culture and drive Operational Excellence. You’ll support senior leadership, coach teammates, and model our values in a fast-paced restaurant environment.

The role emphasizes timely task completion, guest service, and accountability, with opportunities for growth and development within a locally owned operation. Strong communication and teamwork are essential to lead shifts and ensure excellent guest experiences daily.