Shift Lead & People Coach — Fast-Paced Restaurant

Dhanani Group Inc; San Antonio (TX); On-site; USD 2,066,400 - 2,892,960; Full time

Benefits offered by this job

Employee discount

Career growth opportunities

Training programs

Job summary

Burger King in San Antonio seeks a dedicated Shift Supervisor to lead restaurant operations, coach team members, and ensure top guest experiences. You will balance service quality with financial goals while maintaining a positive, fast-paced work environment.

The role requires prior supervisory experience, strong guest service skills, and flexible scheduling including weekends. Join our team to contribute to guest satisfaction and restaurant success.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve conflicts and maintain Burger King standards.
• Flexible scheduling including weekends and holidays.

Responsibilities

• Develop servant leadership and put people first.
• Create memorable guest experiences and service excellence.
• Maintain balance between high-quality guest experience and financial goals.
• Train new team members and lead effective team huddles.
• Coach staff and ensure ongoing training.
• Monitor speed of service and ensure quality, service, and cleanliness.
• Review scheduling and inventory to meet QSC targets.
• Address employee needs through action plans.

Skills

Guest service

Team leadership

Communication

Problem solving

Fast-paced work

Education

High school diploma or equivalent

Job description

Burger King in San Antonio seeks a dedicated Shift Supervisor to lead restaurant operations, coach team members, and ensure top guest experiences. You will balance service quality with financial goals while maintaining a positive, fast-paced work environment.

The role requires prior supervisory experience, strong guest service skills, and flexible scheduling including weekends. Join our team to contribute to guest satisfaction and restaurant success.