People-First Restaurant Team Leader

burgerking; Minnesota; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Scholarship Fund Program (1000–50000)

Emergency fund

Discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King Burnsville is seeking a Restaurant Supervisor to lead a fast-paced team and deliver outstanding guest experiences. You will coach and train team members, manage daily operations, and ensure quality, service, and cleanliness standards are met.

Ideal candidates have a high school diploma, 1–2 years of supervisory experience, and excellent guest service and communication skills. The role requires flexibility across shifts, including weekends and holidays, in Minnesota.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders-Puts your people and restaurant first—not yourself.
• Create Memorable Experiences-Creates a service experience so good the guest can’t wait to come back to Burger King.
• Administration-Maintains balance between providing high-quality employee and guest experience and achieving financial goals.
• Welcomes new team members and provides them with training needed to do their job.
• Leads inspiring team huddles that motivate and inform the team.
• Ensures team members receive ongoing training and coaching.
• Builds the capability of the shift supervisors and prepares them for their next level.
• Consistently thanks the team and celebrates success.
• Actively coaches brand service behaviors-train, observe, provide feedback and celebrate.
• Monitors Speed of Service to ensure delivery of guest expectations.
• Ensures the restaurant is welcoming and clean.
• Ensures product quality and operations standards are consistently delivered.
• Partners with the Restaurant General Manager and team to create action plans to improve guest metrics.
• Reviews sales and scheduling to ensure QSC will be met.
• Ensures accuracy of daily numbers, cash handling and HACCP Logs.
• Reviews inventory efficiencies to create product orders.
• Evaluates and implements cost controls.
• Monitors people charts and production planning and makes necessary adjustments.
• Creates and monitors schedule and manages new team members on-boarding process.
• Implements action plans to address employee needs and Operational Assessments.

Skills

Team leadership

Guest service

Communication

Fast-paced adaptability

Education

High school diploma or equivalent

1-2 years supervisory experience

Job description

Burger King Burnsville is seeking a Restaurant Supervisor to lead a fast-paced team and deliver outstanding guest experiences. You will coach and train team members, manage daily operations, and ensure quality, service, and cleanliness standards are met.

Ideal candidates have a high school diploma, 1–2 years of supervisory experience, and excellent guest service and communication skills. The role requires flexibility across shifts, including weekends and holidays, in Minnesota.