People-First Restaurant Manager — Fast-Paced Growth Role

burgerking; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost estimation

Wellness program

Pregnancy planning tool

Job summary

Burger King Houston is seeking a motivated shift supervisor to help lead our fast-paced restaurant team. You will mentor staff, ensure guest satisfaction, and maintain operational standards while meeting financial goals.

The role requires a high school diploma and 1–2 years of supervisory experience, with excellent guest service and strong communication. Weekend and holiday coverage may be required.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1-2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop Servant Leaders—Puts your people and restaurant first—not yourself.
• Create Memorable Experiences—Creates a service experience so good the guest can’t wait to come back.
• Administration—Maintains the balance between providing a high-quality employee and guest experience, and achieving financial goals.
• Welcomes new team members and provides them with the training needed to do their job.
• Leads inspiring team huddles that motivate and inform the team.
• Ensures team members receive ongoing training and coaching.
• Monitors Speed of Service to ensure delivery of guest expectations.
• Ensures the restaurant is welcoming and clean.
• Ensures product quality and operations standards are consistently delivered.
• Partners with the Restaurant General Manager and team to create action plans to improve guest metrics.
• Reviews sales and scheduling to ensure Quality, Service and Cleanliness (QSC) will be met.
• Ensures accuracy of daily numbers, cash handling and HACCP Logs.
• Reviews inventory efficiencies to create product orders.
• Evaluates and implements cost controls.
• Monitors people charts and production planning and makes necessary adjustments.
• Creates and monitors schedule and manages new team members on-boarding process.
• Implements action plans to address employee needs and Operational Assessments.

Job description

Burger King Houston is seeking a motivated shift supervisor to help lead our fast-paced restaurant team. You will mentor staff, ensure guest satisfaction, and maintain operational standards while meeting financial goals.

The role requires a high school diploma and 1–2 years of supervisory experience, with excellent guest service and strong communication. Weekend and holiday coverage may be required.