People-First Restaurant Leader — Assistant Manager

burgerking; Westborough (MA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Scholarship Funds

Emergency Fund

Discount program

Provider cost estimator

Wellness program

Fertility planning tool

Job summary

Burger King is hiring at a Westborough location for a supervisory role focusing on leadership, guest service, and operations excellence.

The candidate should have a high school diploma and 1–2 years of supervision, with a proven ability to work in a fast-paced setting and to communicate effectively with guests and staff. The role includes training new team members, coaching, and ensuring QSC standards are met.

Qualifications

• Must be able to lead a team and provide strong guest service.
• Ability to work effectively in a fast-paced environment.
• Strong communication and problem-solving skills.

Responsibilities

• Develop servant leaders by putting people and the restaurant first.
• Create memorable guest experiences with exceptional service.
• Balance employee and guest experience with financial goals.
• Welcome and train new team members for their roles.
• Lead team huddles to motivate and inform staff.
• Coach team members with ongoing training and feedback.
• Build shift supervisor capabilities for progression.
• Acknowledge the team and celebrate successes.
• Coach brand service behaviors and monitor performance.
• Ensure speed of service meets guest expectations.
• Maintain a welcoming, clean restaurant environment.
• Deliver consistent product quality and operations standards.
• Collaborate with the GM to improve guest metrics.
• Review sales and schedules to ensure QSC targets are met.
• Ensure accurate daily numbers, cash handling, and HACCP logs.
• Review inventory to place orders efficiently.
• Evaluate cost controls and adjust as needed.
• Monitor staffing levels and plan production accordingly.
• Create schedules and onboard new team members.

Skills

Team leadership

Guest service

Communication

Fast-paced

Education

High school diploma

Job description

Burger King is hiring at a Westborough location for a supervisory role focusing on leadership, guest service, and operations excellence.

The candidate should have a high school diploma and 1–2 years of supervision, with a proven ability to work in a fast-paced setting and to communicate effectively with guests and staff. The role includes training new team members, coaching, and ensuring QSC standards are met.