People-First Restaurant GM — Growth & Ops Leader

Rackson Restaurants; Philadelphia (Philadelphia County); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

401(k) with company match

Medical insurance

Dental insurance

Paid time off

Career development

Scholarship program

People-first culture

Leadership training

Job summary

Rackson Restaurants in Philadelphia, PA is seeking a Restaurant General Manager to lead daily operations, help develop staff, and drive sales growth. The role requires 50+ hour work weeks, strong leadership, and adherence to brand standards.

You will manage staffing, customer service, and financial performance, optimize profitability, and ensure food safety. A high school diploma and restaurant management experience are required, with English as the primary language and Spanish helpful.

Qualifications

• High school diploma or equivalent restaurant management experience.
• English communication required; Spanish helpful.
• P&L and budgeting experience.
• Strong leadership and conflict-resolution skills.

Responsibilities

• Supervises and trains restaurant staff to brand standards.
• Manages staffing, recruits talent, and develops internal candidates.
• Maintains cleanliness and food safety adherence.
• Analyzes financial performance and drives sales growth.
• Ensures cash controls and budget adherence.
• Responds to guest concerns and resolves issues.

Skills

Operational leadership

Staff development

Customer service

P&L management

Spanish helpful

Education

High school diploma or equivalent

Tools

POS systems

Microsoft Office

Job description

Rackson Restaurants in Philadelphia, PA is seeking a Restaurant General Manager to lead daily operations, help develop staff, and drive sales growth. The role requires 50+ hour work weeks, strong leadership, and adherence to brand standards.

You will manage staffing, customer service, and financial performance, optimize profitability, and ensure food safety. A high school diploma and restaurant management experience are required, with English as the primary language and Spanish helpful.